I'm an operations-focused Virtual Assistant and Automation Specialist with nearly 8 years of experience in a BPO and back-office environment, where I progressed into a Senior Supervisor role while handling multiple teams, projects, accounts, and industries.
My strongest areas are AI and workflow automation, Shopify and Amazon e-commerce operations, data management, Excel/Google Sheets automation, customer support, administration, and project coordination.
I don't just perform repetitive tasks — I look for ways to make the process faster and more efficient.
One example was a Shopify-based dropshipping project where order processing originally took around 3 hours because orders had to be manually recreated for the supplier. I built a Google Sheets + Google Apps Script automation that reduced the workflow to approximately 5 minutes, with the employee only needing to perform a final review.
I also built an automated payroll system from scratch using Google Sheets and Apps Script, processing biometric attendance information for approximately 100 employees.
During an HR staff member's maternity leave, I also handled the recruitment process from job posting, examinations, interviews, orientation, and training, contributing to approximately 50 hires.
My e-commerce experience includes Shopify, dropshipping operations, Amazon Seller Central, product and listing management, inventory, order processing, fulfillment, returns, refunds, reporting, and marketplace operations.
I also have approximately 5 years of professional experience in photography and videography and have incorporated generative AI into my creative workflow. I've worked with tools including ChatGPT, Gemini, Midjourney, Sora, Runway, Kling, Veo, Flux, Leonardo, Canva AI, Photoshop Generative Fill, and CapCut AI.
I'm comfortable working independently, troubleshooting problems, learning new systems, and taking ownership of processes rather than waiting for instructions for every step.
Available for full-time or part-time work. Flexible with schedules and time zones. Starting at $5/hour.
Experience: 5 - 10 years
Independent hands-on experience managing Shopify products, variants, collections, inventory, orders, fulfillment, refunds, returns, suppliers, customer issues, apps, store settings, reporting, and dropshipping operations. Also developed automation for Shopify order processing and supplier data synchronization.
Experience: 5 - 10 years
Extensive hands-on experience using Google Sheets for data management, cleansing, formulas, lookups, reporting, dashboards, automation, and internal business systems. Built automated payroll and e-commerce workflows using Google Sheets and Apps Script.
Experience: 1 - 2 years
Hands-on experience designing and implementing AI-assisted and business workflow automations using Make, Zapier, Google Sheets, and Google Apps Script. Experienced in identifying repetitive processes, automating workflows, and troubleshooting systems to improve efficiency.
Experience: 1 - 2 years
Independent hands-on experience with product listings, ASIN/SKU management, inventory, orders, FBA, FBM, returns, customer messages, reports, account health, support cases, and Amazon PPC.
Experience: 5 - 10 years
Hands-on experience across Shopify, Amazon Seller Central, dropshipping, product management, inventory, order processing, supplier workflows, customer support, and e-commerce automation.
Experience: 5 - 10 years
Extensive experience with data manipulation, cleansing, formulas, lookups, reporting, spreadsheet management, and operational data processing.
Experience: 5 - 10 years
Developed and maintained custom Google Apps Script solutions for payroll automation, e-commerce workflows, supplier-feed synchronization, data processing, and repetitive-task automation.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 2 - 5 years
“I have a team of 6 VA's that pretty much do everything for me”
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