Success in healthcare is often found in the details: well-coordinated schedules, accurate insurance information, timely authorizations, clean claims, organized records, and consistent follow-up. That’s where I can help.
I’m Irene Rizza Astejada, a Medical Virtual Assistant, Medical Biller, and Healthcare Administrative Professional with hands-on training in Home Care Scheduling and caregiver/client coordination.
Over the years, I’ve worked across patient scheduling, healthcare administration, insurance, medical billing, documentation, and day-to-day coordination. My healthcare experience includes Pediatrics, Chiropractic/Personal Injury Healthcare, Mental Health, and clinical healthcare settings.
Core Skills
• Insurance Verification & Benefits
• Prior Authorization & Referral Coordination
• Claims Processing, Submission & Follow-up
• Payment Posting & EOB/ERA Review
• Denial Management & Appeals
• Accounts Receivable (AR) & Aging Follow-up
• Patient Scheduling & Intake
• Home Care Scheduling & Caregiver/Client Coordination
• Medical Records & Documentation
• Medical Billing & Administrative Support
I also have hands-on training in Skilled Nursing Facility (SNF) billing, Medicare, Medicaid and HMO billing, Home Care/Home Health operations, and U.S. healthcare RCM, including eligibility verification, authorization workflows, claims processing, denials, corrected claims, appeals, AR follow-up, and reimbursement processes.
Systems & Tools
ChiroTouch, Zoho CRM, Practice Fusion, PointClickCare (PCC), Availity, Waystar, AxisCare, WellSky, Microsoft Office, Google Workspace, ClickUp,
I bring accuracy, accountability, clear communication, and consistent follow-through to my work. I’m comfortable handling confidential healthcare information, working independently, and knowing when an issue needs clarification or escalation.
If you think my experience fits what you’re looking for, let’s connect and see what I can bring to the table.
You can also reach me through my LinkedIn Profile:
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
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