Kenneth

Your Go-To for Quality Email Support and Virtual Assistance

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Overview

Looking for full-time work (8 hours/day)

at $5.04/hour ($960.00/month)

High school diploma

Last Active

August 8th, 2026 (2 days ago)

Member Since

September 29th, 2020

Profile Description

I'm ---------- ---------- , a 28-year-old customer service professional with over three years of experience, primarily assisting retail customers via email. Over the years, I've honed my ability to communicate clearly, handle concerns with empathy, and provide timely, effective solutions that leave customers satisfied. I take pride in bringing a positive attitude to every interaction, staying calm under pressure, and constantly looking for ways to improve both the customer experience and my own performance.

Top Skills

Experience: 2 - 5 years

Experienced in e-commerce customer support, mainly handling orders, refunds, shipping inquiries, and product issues for Shopify stores. I’m familiar with tools like Gorgias and Google Sheets to manage tickets efficiently, and I focus on giving fast, clear, and personalized responses to customers while following company policies.

Experience: 2 - 5 years

I provide quality, empathetic, and tailor-fit email responses to customers, which consistently results in positive reviews and high customer satisfaction.

Other Skills

Experience: Less than 6 months

I’ve recently begun working in email marketing, and while I’m still new to the field, I take pride in delivering high-quality, results-driven work.

Experience: Less than 6 months

I’ve recently begun working in social media management, and while I’m still new to the field, I take pride in creating high-quality, engaging content that drives results and builds meaningful connections with audiences.

Experience: Less than 6 months

I'm relatively new to scheduling appointments with Calendly, but I ensure everything is organized and professionally handled.

Experience: Less than 6 months

I’ve recently begun working in social media management, and while I’m still new to the field, I take pride in creating high-quality, engaging content that drives results and builds meaningful connections with audiences.

Basic Information

Age
29
Gender
Male
Website
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Address
General Trias, Cavite
Tests Taken
IQ
Score:  103
DISC
Dominance: 10%
Influence: 14%
Steadiness: 39%
Compliance: 37%
English
C2(Advanced/Mastery)
Government ID
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