I'm Salazar, Patricia Geronimo but you can call me Chay.

I am excited about the opportunity to join and bring my unique blend of skills and experience, I am confident in my ability to make a meaningful impact in serving the customer throughout my career, and I am eager to bring these qualities to your company. I am inspired and I will say that I have my dedication when it comes to work, and I am eager to contribute to its continued success.

Experienced Admin Support and Customer Service Professional adept at providing comprehensive administrative support and delivering exceptional customer experiences. Skilled in managing various administrative tasks, including email and calendar management, data entry, and document preparation. Proficient in customer service practices, with a strong ability to engage customers, resolve inquiries, and ensure satisfaction. Detail-oriented and organized, capable of handling multiple responsibilities efficiently. Excellent communication skills, both written and verbal, enabling effective interaction with clients and tea-----------mbers. Adaptable and resourceful problem solver, with a customer-centric approach to service delivery. Committed to enhancing productivity, fostering positive relationships, and delivering high-quality support in virtual and customer-facing roles.

I am an Entrepreneurship student graduating this June, with a strong background in customer service, sales, and digital marketing. I have hands-on experience in e-commerce and direct selling, where I developed skills in communication, customer engagement, and understanding buying behavior.

I am also skilled in basic content creation and video editing, allowing me to support marketing efforts and create engaging materials. My experience in fast-paced environments has trained me to be adaptable, efficient, and results-oriented.

I am a hardworking and fast learner who enjoys connecting with people and contributing to business growth. I am currently seeking opportunities where I can apply my skills, gain experience, and grow professionally in the field of marketing and business.

Have a strong communicator with a collaborative mindset and a passion for building lasting customer relationships. Skilled in active listening, problem-solving, and conflict resolution, with a strong focus on customer satisfaction. Handling high-volume inquiries across phone, email, chat, and in-person interactions while maintaining a positive and professional demeanor. Dedicated and empathetic customer service professional with a proven ability to deliver exceptional support and resolve client concerns efficiently.

I just need a job, that's all.

I am a dedicated professional with extensive customer service experience and expertise as a Subject Matter Expert (SME). Over the years, I have developed strong skills in managing client relationships, handling escalations, and supporting process improvement initiatives. My experience as an SME has allowed me to mentor teams, provide in-depth product knowledge, and help ensure quality service delivery. I thrive in fast-paced environments and am passionate about helping both customers and colleagues succeed through clear communication, empathy, and efficiency. I'm eager to continue growing my career in a company that values customer excellence and team collaboration.

I am a licensed Food Technologist with over 8 years of diverse, hands-on experience in Research & Development, Quality Assurance, and Production Operations within the food manufacturing industry. My core competencies include product development, sensory analysis, process improvement, food safety management, and cross-functional team leadership. I am adept at managing R&D projects from concept to commercialization, conducting technical trainings, and collaborating with clients, universities, and multidisciplinary teams.

As a professional, I want to be known as an innovative person who never stops learning - continuously seeking opportunities to expand my technical knowledge and improve processes. I value collaboration and believe that the best outcomes happen when ideas are shared openly and teams work synergistically. My leadership approach fosters teamwork, knowledge-sharing, and continuous improvement.

I actively strive to merge creativity with practicality in product development and operational solutions while upholding high standards of food safety and quality. Through my career, I aim to contribute not only to business growth but also to advancing food technology practices in the Philippines and beyond.

I am a reliable, detail-oriented, and fast-learning virtual assistant committed to helping businesses stay organized and grow. I have strong communication skills, excellent time management, and the ability to work independently with minimal supervision. I am comfortable handling administrative tasks, data entry, internet research, email management, customer support, and other day-to-day business operations. I am always eager to learn new tools and processes to provide the best possible results. My goal is to build long-term working relationships by delivering accurate, high-quality work on time while maintaining professionalism and confidentiality.

I am a hardworking and motivated individual looking to start my career. I am a quick learner, good at working in a team, and always ready to take on new challenges. I’m eager to grow, learn new skills, and contribute to a company’s success.

I am an experienced BPO professional with over 2 to 5 years of expertise in Operations Management, Customer Service, and Technical Support. My career is built on a strong foundation of handling diverse accounts for major international brands, ensuring high-quality service delivery and process efficiency

4 years in customer service and experience as a Medical Assistant. Skilled in EMR/EHR systems, HIPAA compliance, and tools like SeriousMD, Aviary, Genesys Cloud, BOB, Slack, Chimes, and Shopify. Known for delivering efficient, detail-oriented support to both clients and patients, combining strong customer service with clinical expertise.

If you’re a professional and expert looking for someone who will help you without being pushy, I’m your person!!


Who I’ve worked with:

MEDICAL VA (Injured/Accident Claim)
• Outbound Appointment Setter Calling the patient to verify if they had accident in the past 2 years

FARMERS INSURANCE (Home and Auto)
•Outbound scheduling Appointments for a person agreed to receive a quote from the licensed agent.


MEDICAL HEALTHCARE
•Scheduling Appointment
Prior Authorization
Medication and Medical Equipment
Insurance Benefits and Eligibility
Processing Fax online & electronic
Checking/Processing Claims thru portals
Medical billing history and account
Insurance Plan Enrollment in Medicare/Medicaid
Checking EHR & EMR
Insurance Verification
Communicate with Doctors, Nurses, Pharmacist, Patient
Process Denials, Appeals, Over ride medication
Prescription Refill
Approval ( for vacation advance refill )


CUSTOMER SERVICE DOORDASH
•Processing Orders
Tracking Delivery
Updating Order Issue
Processing Compensation, Refund
Communicate with Drivers, Merchant, Customer Fixing Account Payment and Credit Card Issue

UNISOFT COMPANY
•Assisting Client Inquiries regarding Sanitary Products

I am hardworking, responsible, attentive, organized, fast learner, and reliable.

I’m a reliable and detail-oriented Customer Support Virtual Assistant with over 3 years of experience supporting a home service–based platform (Angi). I’ve handled inbound and outbound calls, as well as chat and email support, assisting customers with order placement, bookings, scheduling, cancellations, billing concerns, and account updates.

I’m organised, a fast learner, and comfortable working independently while following clear processes. I take ownership of tasks, communicate clearly, and focus on providing friendly, accurate, and efficient support. I’m experienced with CRM tools, email and ticketing systems, Google Workspace, and Slack, and I’m always eager to learn new tools and workflows.

If you’re looking for a dependable VA who values quality, consistency, and customer satisfaction, I’d be happy to work with you.