Are you looking for a reliable, detail-oriented Customer Support Representative to manage your inbox, resolve shipping issues, and protect your brand reputation? I am a dedicated E-Commerce Support Specialist with extensive experience in fast-paced retail and live chat environments. I specialize in turning frustrated shoppers into loyal, repeat customers through clear, empathetic, and professional communication. My core expertise includes answering emails and live chats regarding order status, tracking updates, sizing, returns, and general inquiries, as well as navigating Shopify and Order Management Systems (OMS) to process refunds, resends, cancellations, and order adjustments according to store policy. I excel at de-escalating customer complaints around delivery delays, lost parcels, or damaged items with a calm, solutions-first approach while maintaining accurate customer records in Google Workspace

Hello! Pleasure meeting you! My Name is ----------- ----------- C. -----------, just call me -----------. Let me tell you a little bit about my background so that we can set up a time that works for you to discuss more in detail of your needs and expectations.

I have earned a Bachelor of Science in Business Administration major in Marketing at Xavier University – Ateneo de Cagayan. I was also a working student and XU-LISA President for 4 years at Xavier University Libraries, where I work closely with the U.S. Embassy Manila. I also have my own small business as a videographer and editor. I've done some commercial ads and short films during my college years. After graduation, I immediately worked at a construction company, Johndorf Ventures Corporation as an HR Admin, and also as a Secretary at Xavier University - Ateneo de Cagayan, and Client Service Associate in BDO Unibank Inc.

I worked with various U.S clients and agencies as a video editor, graphic designer and executive assistant. I have created a few promotional videos and layouts for ebooks. Recently I just uploaded my first ever youtube video in my channel. I believe that my previous job experiences have equipped me with the right confidence and competitiveness since my previous job experiences have motivated and properly trained me to become an effective employee and I am more willing to be train and work under pressure. And I'm not only willing to share my knowledge with your team but also to learn from you guys as well.

Skills:
• Human Resource Management
• Photo and Video Editing (Logo, brochures, shirts, tarpaulins, book layout and cover, promotional videos, short fims, etc.)
• Coordinator (Promotions and Advertising Planning)
• Leadership Skills
• Layouting
• Microsoft Office (Word, Excel, & Powerpoint)
• Personal Assistant
• Email Management
• Calendar Management
• Data Entry
• Internet Research
• Database management (CRM)
• Vendor Management
• Product Management
• Website Inventory Management

I am very responsive, great with time management thorough in communication and will always ask a question as opposed to making an assumption. I love helping other people succeed in life and business. Here is my availability to schedule a time that works best for you. Monday - Sunday : 7PM EST - 2AM EST Up to 40 hours per week. Skype ID: -----------anzEmail: -----------

Customer Support

Committed with strong focus on delivering exceptional support through attention to detail, time management, and multitasking abilities. Known for efficiently handling diverse administrative tasks while maintaining organization and clarity under pressure.

Hardworking and detail-oriented Senior High School student looking to start a career as a Social Media Marketing Manager. Proficient in MS Office, Google Suite, and basic data entry. I am a fast learner, highly adaptable to new tools, and committed to delivering high-quality work on time. Eager to support business owners with administrative tasks and data management.

Motivated and reliable Appointment Setter with excellent communication, organizational, and customer service skills. Proficient in lead qualification, appointment scheduling, calendar management, and follow-ups. Committed to delivering professional client interactions and helping businesses connect with potential customers efficiently.

A reliable and detail-oriented Virtual Assistant with experience in healthcare support, administrative tasks, and content-related work. I am a Bachelor of Science in Nursing graduate with experience as a healthcare note auditor, reviewing medical documentation for accuracy, insurance compliance, and correct ICD-10/CPT coding. I also have experience in data organization, email management, research, editing, and client support. I am highly adaptable, quick to learn, organized, and committed to delivering accurate and efficient work.

Hi, I’m Joyce...a reliable and proactive Virtual Assistant with more than 1 year of hands-on VA experience and 9+ years of corporate experience supporting business operations, administration, marketing, and senior-level professionals.

I help busy executives and business owners stay organized, manage priorities, and keep projects moving forward. I do more than complete assigned tasks...I follow up, track deadlines, identify missing details, and help make daily operations more efficient.

How I can support your business:

* Executive and administrative assistance
* Email, calendar, and meeting coordination
* Project and deadline tracking
* Reports, presentations, and data management
* SOP creation and process documentation
* Client, vendor, and team communication
* Shopify and e-commerce support
* Email marketing and campaign coordination
* Social media and content scheduling
* B2B outreach and influencer coordination

I am experienced with Google Workspace, Microsoft Office, Excel, Canva, Shopify, Klaviyo, Notion, Trello, Asana, Adobe Acrobat, and AI productivity tools.

What sets me apart is my strong corporate background, attention to detail, and ability to work independently. I understand the importance of clear communication, confidentiality, accuracy, and meeting deadlines. I am also adaptable and quick to learn new systems and processes.

You can expect me to be:

* Organized and dependable
* Proactive with follow-ups
* Detail-oriented and accurate
* Professional in communication
* Committed to delivering quality work

I am looking for a long-term opportunity where I can become a trusted and valuable part of your team.

Let’s work together to keep your business organized, productive, and moving forward.

I am a Certified Public Accountant (CPA), Certified Management Accountant (CMA), and Certified QuickBooks Online ProAdvisor with over 10 years of accounting experience in financial reporting, budgeting, inventory accounting, cost analysis, and bookkeeping.

I recently completed a hands-on US bookkeeping simulation, where I managed the full accounting cycle using QuickBooks Online. My work included recording over 1,000 financial transactions, bank and credit card reconciliations, payroll journal entries, month-end closing support, maintaining the chart of accounts, sales tax management, and preparing vendor Forms W-9 and 1099-NEC/MISC.

Before transitioning into US bookkeeping, I held finance leadership roles as a Controller, Finance Business Partner, and Chief Accountant in multinational and manufacturing companies. These roles strengthened my expertise in financial reporting, budgeting and forecasting, cost analysis, inventory management, and business performance analysis.

I am detail-oriented, organized, and committed to delivering accurate financial records while meeting deadlines. I am eager to help businesses maintain clean books, streamline accounting processes, and provide reliable financial information that supports informed business decisions.

Professional Skills

Bookkeeping & Accounting – 10+ years
Financial Reporting
Accounts Payable & Accounts Receivable
Bank & Credit Card Reconciliation
Payroll Journal Entries
Month-End Closing
QuickBooks Online
Microsoft Excel (Advanced)
Budgeting & Forecasting
Inventory & Cost Accounting
Financial Analysis

Software Proficiencies
QuickBooks Online
SAP
Oracle
Microsoft Excel & Microsoft Office
Google Workspace
Gusto
Microsoft Copilot
Basic Knowledge of Xero
Claude
ChatGPT


Industries
Construction
Manufacturing
Food Industry
Retail
Airline

Working Knowledge of:

Accounting Firms
Property Management

I am an organized and detail-oriented professional with strong skills in administrative support and communication. I excel at managing schedules, handling correspondence, and completing tasks efficiently. As a virtual assistant, I focus on delivering excellent service, anticipating client needs, and ensuring smooth operations. My proactive approach, strong communication skills, and ability to manage projects effectively contribute to my clients' success.

no skill summary

I am an Executive Assistant and Operations Support Professional with over 10 years of remote work experience supporting executives, entrepreneurs, and growing businesses.

My background includes executive assistance, calendar and inbox management, travel coordination, financial administration, reporting, SOP development, project coordination, and day-to-day business operations.

I enjoy creating structure, improving workflows, and helping business owners stay organized and focused on growth.

In addition to executive and operations support, I also have experience supporting Amazon e-commerce businesses through product research, listing support, reporting, account management, and Amazon PPC-related activities.

I am known for being reliable, detail-oriented, organized, and proactive.

My goal is to help business owners save time, improve efficiency, and keep operations running smoothly.

Self-driven customer experience coordinator in the logistics and supply chain with seven (8) years of experience evaluating and implementing end-to-end supply chain operations for various industries. Adept at engaging with cross-functional units and relevant stakeholders to oversee functional specifications to enhance operational practices. Proficient in meeting the methodological approach to resolving constraints in process execution. Firm grip on identifying customer requirements and establishing a procurement system accordingly.

I am ----------- with 3 years of experience in costumer service.I am providing excellent customer service, resolving issues and ensuring customer satisfaction and maintained a positive and helpful attitude, even during peak -----------municating clearly and effectively with customers, addressing their inquiries and resolving issues,an I am actively listened to customer needs and provided helpful solutions.

Hello! I’m Liz, a reliable and organized Recruiter and Virtual Assistant with around 2 years of experience in HR and recruitment. I have experience supporting hiring managers and business leaders while handling recruitment, administrative tasks, scheduling, documentation, and day-to-day coordination.

Services I Can Provide:

Recruitment & Talent Acquisition: Candidate sourcing, job posting, resume screening, initial interviews, interview scheduling, candidate follow-ups, and recruitment coordination.
Candidate Sourcing: LinkedIn, job boards, referrals, Boolean searches, and other recruitment platforms.
Administrative Support: Data entry, document preparation, file organization, reports, and general administrative tasks.
Executive Assistance: Calendar and meeting coordination, email support, task tracking, follow-ups, and other day-to-day executive support.
Customer & Client Support: Professional communication, responding to inquiries, coordinating requests, and maintaining good client relationships.
Research & Data Management: Online research, gathering information, maintaining spreadsheets, and organizing records.
Social Media Support: Basic social media management, content coordination, and administrative support for social media activities.

I’m organized, hardworking, dependable, and a fast learner. I use notes, checklists, and trackers to stay on top of tasks and deadlines. I’m comfortable working independently, managing multiple priorities, and learning new tools and systems based on your business needs.

My goal is simple: to make your workload lighter, keep things organized, and provide reliable support you can count on.