Remote Project & Customer Operations Specialist
Licensed Architect with (7) years in construction and retail store fit-out project management, and (4) years in progressive customer service and billing support for a major U.S. telecommunications company. Experienced in plan reading, project coordination, procurement, client documentation, and reporting, as well as billing, technical assistance, and sales support. Adept at managing multiple projects and tasks remotely, maintaining high standards, and providing excellent client services.
Key Competencies:
Construction & Retail Stores/Residential Fit-Out Project Management
Plan Reading & Technical Documentation Review
Procurement, Scheduling & Progress Reporting
Billing, Order Processing & Administrative Support
Client & Vendor Coordination
Strong Communication, Organization & Time Management Skills
Self-Motivated, Detail-Oriented, and Efficient
Highly adaptable and capable of bridging technical project management with operational customer support, making remote project execution and administrative operations seamless and efficient.