Virtual Assistant (Family Manager & PA) – Long-Term Role – 3 Vacancies, Choose Your Shift!

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TYPE OF WORK

Full Time

SALARY

$450 / month

HOURS PER WEEK

TBD

DATE UPDATED

Oct 9, 2026

JOB OVERVIEW

TYPE OF WORK
Full Time (fixed shifts, 5 days on, 2 days off)

WAGE / SALARY
$450 / month (same pay for all 3 slots), paid monthly in arreas via bank transfer.

JOB OVERVIEW

ABOUT US
You'll be working for a very close, warm UK family of 8, with family members spread across a few countries in Europe. We're looking for a small team of three people to be their family managers and PAs. We don't want someone for a few months. We want people who'll stay long-term, grow with them and become an extended member of the family.

HOW IT WORKS
- You'll be part of a team of 3 VAs, with a daily handover between shifts and a weekly team day.
- You work through a remote desktop (RDP) connection to a UK computer, so you can use UK shops, booking sites and the family's accounts.
- You talk to the family on WhatsApp (connected to the same computer), and we give you a UK and European phone line and dialler to make and take calls.
- 2 rest days every week, always. We don't want anyone burning out.

THE 3 SLOTS (all times UK, with Philippine time in brackets)
We need someone from 8am to midnight UK time, 7 days a week. Each slot is 5 shifts of 8.5 hours.

* SLOT 1 - DAY
- Mon to Fri, 8:00am-4:30pm UK (4:00pm-12:30am PH)
- Off Sat and Sun
- Best for: someone strong on the phone. Most calls to UK businesses, insurers and airlines happen in the day.

* SLOT 2 - EVENING
- Wed to Sun, 3:30pm-midnight UK (11:30pm-8:00am PH)
- Off Mon and Tue
- Best for: someone happy to work a night shift in the Philippines. This slot handles evening grocery cutoffs and midnight tennis court bookings.

* SLOT 3 - SWING / WEEKEND
- Sat and Sun, 8:00am-4:30pm UK (4:00pm-12:30am PH)
- Mon and Tue, 3:30pm-midnight UK (11:30pm-8:00am PH)
- Wed, 12:00pm-8:30pm UK (8:00pm-4:30am PH)
- Off Thu and Fri
- Best for: someone flexible who's comfortable with a changing shift pattern.

TEAM DAY
Wednesday is our team day. All three of you overlap that afternoon for a catch-up, training and planning.

HANDOVERS
There's a 1-hour overlap between the day and evening person every day, so nothing gets dropped. We use a shared WhatsApp group and a handover log.

It's not a busy-all-day job. Some tasks are time-critical (booking tennis courts the second they open, placing grocery orders before the shop cutoff) and the rest of the time is gentler.

WHAT YOU'LL DO
- Order groceries daily for the next day. Compare price and quality across Asda, Tesco and Amazon, and skip a day when the fridge is full.
- Book tennis courts (some open 2 weeks ahead at midnight UK time, others at 8am).
- Book flights, hotels and Airbnbs for the family, and hunt for the best deals.
- Book restaurants for the family in various locations, researching and finding new and interesting ones based on their preferences.
- Plan family trips, including a monthly family get-together, and date activities for the kids and their partners.
- Find thoughtful birthday presents and plan parties for family and friends. Surprises must stay secret!
- Handle paperwork like insurance and licence renewals.
- Reply to emails on behalf of family members and organise whatever needs organising.
- Book Ubers and other transport.
- Compare prices and order things.
- Run bigger trip plans by getting quotes from travel agents and booking sites like ---------- .
- Put together credit card disputes and complaint letters.
- Find tutors and other help for the kids.
- Make and take phone calls as a PA.
- Keep our calendar, birthdays, passport expiries and subscriptions under control.
- Spot and be flexible to other ways to make our lives easier. We'll always listen to your ideas.

YOU MUST HAVE
- Excellent spoken and written English. You'll be speaking to UK businesses by phone.
- Reliable internet, a laptop or PC and a headset
- A quiet place for calls and a backup plan for power and internet
- Strong attention to detail and the ability to follow instructions exactly
- Comfort with RDP, WhatsApp, email and online booking sites
- Honesty and discretion. You'll have access to family accounts, so trust is everything.
- A long-term mindset

TO APPLY:
Please email a copy of your CV and your introduction video (specific to this role) directly to: ----------

IMPORTANT: IN THE SUBJECT PUT "FAMILY VA JOB"

*IMPORTANT 2: If you do not send this directly to the above email address, your application will not be received!*

AS PART OF YOUR APPLICATION, PLEASE SEND YOUR CV AND ALSO RECORD A SHORT VIDEO ANSWERING THE FOLLOWING QUESTIONS:

1. What is your experience with being a virtual assistant / family manager? How many of the activities listed above have you already done before? Tell us more about that: the family you were working with, how long it lasted, and why the relationship ended.

2. What is your life situation? Are you available to dedicate yourself full-time to being an extended part of this family? And for how long would you be looking to work together?

3. How good are you at multi-tasking and keeping multiple conversations with multiple parties at once?

4. Which slot(s) can you commit to? Please rank Slot 1, Slot 2 and Slot 3 from most to least preferred, and tell us if you're happy to work a night shift (Slot 2) or a changing shift pattern (Slot 3).

5. When are you ready to start?

6. Please confirm you understand the pay, the fixed shifts, and your 2 rest days a week depending on which slot you can do / are offered.


We look forward to hearing from you!

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