Urgent: Executive Customer Support (Clear American Accent Required)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$240 per week

: HOURS PER WEEK

40

: DATE UPDATED

Mar 5, 2026

JOB OVERVIEW

Customer Support Representative

Code 1 Solutions | $240/week | Full-Time | 40 Hours | EST

About Code 1 Solutions

Code 1 Solutions is a New York–based emergency vehicle upfitting company serving police, fire, and EMS departments across the United States.

We operate in a structured, fast-paced environment where professionalism, communication, and reliability are essential.

This is a key front-facing role within our company.

????? Strong Speaking Skills Required

This is a phone-heavy role. You will regularly communicate with customers regarding:

-Equipment installations
-Deposit payments and balances
-Scheduling and service updates

We are looking for someone who has:

-A clear, neutral American accent
-Strong pronunciation and clarity
-A confident, professional, and warm tone
-Natural pacing (not rushed or slow)
-The ability to communicate smoothly without sounding scripted
-Clear and confident communication is the most important qualification for this position.

???? Team Fit

We are currently expanding our support team and are ideally looking for a female representative who can bring professionalism, warmth, and strong communication skills to the role.

If you meet the qualifications and are confident in your speaking ability, we encourage you to apply.

???? Key Responsibilities

-Answer incoming business calls professionally
-Provide payment confirmations and equipment updates
-Schedule and confirm installation appointments
-Maintain accurate updates in Shopmonkey
-Respond to email, text, and WhatsApp inquiries
-Coordinate follow-ups with customers and vendors
-Organization and attention to detail are important in this role.

???? Work Schedule

-Monday–Friday
-Starting 9:00 AM EST
-40 hours per week
-Must remain responsive during shift
-Occasional extended hours depending on workload

RELIABILITY and CONSISTENCY are important.

???? Compensation & Growth

$240 per week (paid weekly via Wise)
Health benefits after 6 months
Opportunity for long-term growth within the company

???? Technical Requirements

High-speed internet (backup recommended)
i5 processor or higher
Noise-canceling headset
Quiet workspace
Ability to connect to a remote PC

???? How to Apply

To be considered, please complete the following:

1?? Email your resume (PDF format)

Send to: ----------
CC: ----------

2?? Include a screenshot of your OnlineJobs.ph Basic Information showing:

Age
Gender
IQ
DISC result

3?? Submit a voice recording reading the script below clearly and naturally:
???? Voice Script

“Hi, thank you for calling Code One Solutions. How can I help you today?

Yes, I can assist you with that. Before we begin, may I please have the year, make, and model of the vehicle?

I’m sorry to hear that you haven’t received an update regarding the deposit payment you processed. Let me go ahead and check that for you. One ---------- nt, please.

Okay, thank you for your patience. I can confirm that we have received your payment, and we’ll go ahead and schedule you for an appointment. Once everything is confirmed, I’ll send you a follow-up message with the details.

Let me check if David is available. I’ll be right back with you.

Again, thank you for calling Code 1 Solutions. Have a great day.”

???? Applications that fail to follow instructions will be ignored.

SKILL REQUIREMENT

English Speaking Customer Service Executive Assistance

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Urgent: Executive Customer Support (Clear American Accent Required)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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