Senior Operations & Case Manager (Psychiatry / Legal – Guardianship Practice)

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TYPE OF WORK

Full Time

SALARY

$500/month

HOURS PER WEEK

40

DATE UPDATED

Apr 7, 2026

JOB OVERVIEW

We are seeking a highly organized, detail-oriented operations professional to support a psychiatrist-led guardianship evaluation practice based in Florida.

This role is critical in coordinating communication between attorneys, petitioners, patients, and a licensed physician, while ensuring all cases are handled efficiently, professionally, and with strict confidentiality.

This is not a basic virtual assistant role.
You will act as the central operations coordinator and will be responsible for maintaining structure, accuracy, and accountability across all active cases.

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What You Will Own (End-to-End)
Manage high-volume inbox (attorneys, courts, petitioners)
Create and maintain a secure, centralized case tracking system
Coordinate psychiatric evaluations (physician + patient coordination)
Follow up on required documents and background information
Attend evaluations (Zoom) and take structured clinical notes (scribing)
Draft and prepare evaluation reports for submission
Submit reports via e-filing portals
Track invoices and oversee case completion through payment

???? You are effectively managing the day-to-day operations of a psychiatric legal practice, with full ownership from intake to final filing

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What Success Looks Like
Zero missed or delayed communications
Every case clearly tracked and updated in real-time
Smooth scheduling with minimal disruptions
Accurate, well-organized evaluation notes
Timely report submission and invoicing
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Non-Negotiables
Exceptional attention to detail
Strong written English (clear, professional tone)
High level of organization and reliability
Proactive follow-up and communication
Ability to handle sensitive psychiatric and legal information with strict confidentiality
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Preferred Background (Not Required)
Experience in healthcare, mental health, or legal environments
Case management or operations coordination experience
Familiarity with medical terminology or documentation
Experience with Airtable, Notion, or CRM systems
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Tools You’ll Use
Google Workspace (Docs, Sheets, Calendar)
Zoom (for evaluations + coordination)
Case tracking systems (Airtable / Notion / Sheets)
E-filing portals
Work Details
Remote (Philippines-based preferred)
Must work during U.S. Eastern Time (Florida)
Full-time preferred (trial period available)
Long-term role with growth-
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Compensation
Based on experience + performance
(Includes performance-based increases)

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