*RARE & EXCITING OPPORTUNITY* Operations Lead — Elite UK Career Advisory (Remote)

Elite Careers Strategy (ECS) is a premium career advisory based in Mayfair, London. We help ambitious candidates land offers at Goldman Sachs, Blackstone, White & Case, Freshfields, Kirkland & Ellis, and other elite law firms and investment banks across London, New York, and Hong Kong.

We have:
- 153+ documented client outcomes at the world's most competitive firms
- Six trademarked career frameworks used by thousands of candidates globally
- A 2,800+ member community on Skool
- A fast-growing YouTube, TikTok, and Instagram presence
- A founder who has delivered sessions for MBA student clubs at Harvard Business School, MIT Sloan, and Yale School of Management

We are hiring an Operations Lead to run the day-to-day operations of the business so our founder can focus entirely on content creation and premium client delivery.

This is not a task-following VA role. You will be the operational backbone of the business — managing content shipping, lead response, client onboarding, and team coordination. Everything operational flows through you.

This role has a clear path to COO as the business scales.

RATES AND PROGRESSION:

- Starting salary: $800 - $1,200 USD/month depending on experience
- 90-day review: Salary increase for strong performers
- 12-month target: COO title and compensation package as team grows to 6-8 people
- This is a full-time long-term role — we are not looking for someone between jobs

WHAT YOU WILL DO:

Content Shipping (Priority #1)
- Receive edited videos from our video editor
- Quality check all content before posting
- Schedule and post content via GoHighLevel to TikTok, Instagram, YouTube, and LinkedIn
- Ensure weekly targets are hit: 1 YouTube + 5 TikToks + 5 Reels + 3 LinkedIn posts
- Chase the video editor if deliverables are late
- Nothing ships late. You own this.

Lead Response
- Respond to all inbound leads within 2 hours (DMs, emails, enquiries)
- Qualify leads and schedule calls with the founder
- Follow up with non-responders
- Update CRM pipeline in GoHighLevel at all times

Client Onboarding
- Send contracts and process payments via Pensight
- Set up client folders and welcome materials
- Schedule first sessions
- Collect testimonials after client wins

Calendar and Inbox Management
- Manage the founder's calendar
- Protect deep work and filming blocks
- Triage email and draft responses
- Flag urgent items immediately

Community Management
- Moderate Skool community (2,800+ members)
- Welcome new members
- Answer basic questions
- Flag complex questions for founder

Team Coordination
- Coordinate with video editor and 2 interns
- Assign tasks, set deadlines, review work
- You are the hub — everyone reports through you operationally

DAILY RHYTHM:

- First thing: Check all inboxes. Respond to urgent items. Flag for founder.
- Morning: Respond to leads. Schedule calls. Update CRM.
- Midday: Content shipping. Coordinate with editor. Post via GoHighLevel.
- Afternoon: Community management. Client admin. Team coordination.
- End of day: Send daily update to founder. No exceptions.

WEEKLY TARGETS:

- Lead response time: Under 2 hours
- YouTube posted: 1 per week
- TikToks posted: 5 per week
- Instagram Reels posted: 5 per week
- LinkedIn posts: 3 per week
- Daily founder updates sent: 5 per week
- Zero inbox: Daily

REQUIRED SKILLS:

- 3+ years experience as VA, EA, Operations Manager, or Project Manager
- Experience with GoHighLevel OR a comparable CRM (HubSpot, Salesforce, etc.)
- Experience scheduling and posting content to social media platforms
- Excellent written English — you will communicate directly with UK-based premium clients
- Proactive communicator — you flag problems before they escalate, not after
- Detail-oriented — nothing falls through the cracks, ever
- Comfortable managing a small team (editor + interns)
- Available for at least 4 hours overlap with UK timezone (GMT/BST)

NICE TO HAVE:

- Experience in coaching, education, or professional services
- Experience with Skool community platform
- Experience with Pensight or similar booking and payment tools
- Basic video editing skills as backup
- Experience working in founder-led businesses

TECH STACK:

- GoHighLevel (CRM and content scheduling)
- Pensight (payments and booking)
- Skool (community)
- Google Workspace (Drive, Calendar, Gmail)
- TikTok, Instagram, YouTube, LinkedIn

WHO YOU ARE:

- You take ownership. You do not wait to be told what to do.
- You communicate proactively. If something is stuck, you say so immediately.
- You are reliable. When you say something will be done, it gets done.
- You are detail-oriented. You catch mistakes before they go out.
- You can manage others. You are comfortable assigning tasks and holding people accountable.
- You want to grow. This role becomes COO as the business scales.

WHAT SUCCESS LOOKS LIKE:

In 30 Days:
- Content shipping at full rhythm without founder involvement
- All leads responded to within 2 hours
- Daily updates flowing every working day
- Founder has zero admin tasks

In 90 Days:
- Business running smoothly without founder in operations
- 10+ new testimonials captured
- Salary reviewed upward for strong performers

In 12 Months:
- £500K+ revenue year
- Team grown to 6-8 people reporting to you
- COO title and package

HOW TO APPLY:

Apply here

Your application must include:

1. A brief introduction — 2 to 3 sentences about who you are and why this role suits you specifically.
2. Your experience with CRM tools — name the specific platforms you have used.
3. Your experience with social media scheduling and posting — name the platforms and tools.
4. Your experience managing a team — even a small one counts.
5. Your available hours and timezone.
6. Your expected monthly salary in USD.
7. Answer this in 100 words or less: Look at ---------- TikTok or YouTube channel. What is one operational or content improvement you would make in the first 30 days and why?

Bonus: Record a 60-second video introducing yourself and why you want this role. This is not required but candidates who do it go to the top of the review pile immediately.