Operations Manager

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TYPE OF WORK

Any

SALARY

$8/hr

HOURS PER WEEK

30

DATE UPDATED

Oct 3, 2026

JOB OVERVIEW

Job Title: Operations Manager (Part-Time, Remote — Philippines)
Company: By The 10th, an emerging AI-powered accounting and bookkeeping firm
Compensation: $8.00 USD/hour, part-time to start but expected full time shortly, with hour growth tied to client acquisition milestones (details below)
Location: Remote (Philippines-based)

About Us
We're an early-stage, technology-driven CPA and bookkeeping firm combining AI automation with expert oversight to deliver fast, accurate, and affordable accounting services to small businesses and property owners. We're building the operational backbone now, and we're looking for a detail-oriented Operations Manager to grow with us from day one.

Role Overview
As our first Operations Manager, you'll own the day-to-day operational infrastructure that keeps the firm running smoothly — client onboarding, scheduling, internal systems, and process documentation — while working closely with the founder as the client base scales. This is a foundational role with real upside: as we grow, your hours and compensation grow with it.

Key Responsibilities
- Manage client onboarding workflows (intake forms, document collection, welcome sequences)
- Maintain and improve internal SOPs and process documentation as the firm scales
- Coordinate scheduling for client calls, deadlines, and deliverables
- Monitor and manage shared inboxes/communication channels for timely client responses
- Assist with CRM/practice management software upkeep (e.g., client records, task tracking)
- Support basic bookkeeping-adjacent admin tasks (invoicing, file organization, deadline tracking)
- Help implement and refine AI tools/workflows used in service delivery
- Flag bottlenecks or inefficiencies and propose process improvements
- Prepare periodic reports on client volume, turnaround times, and operational KPIs
- Help with sending out financials by the 10th of the month .

Requirements
- 5+ years of experience in operations, executive assistance, or administrative management (accounting/bookkeeping firm experience a plus, not required)
- Strong written English communication skills
- Comfortable with tools like Google Workspace, Microsoft Office, Slack, QuickBooks Online, and general SaaS platforms (we'll train on our specific stack)
- Highly organized, self-directed, and comfortable in an early-stage, evolving environment
- Reliable internet connection and a quiet remote work setup
- Available during a set overlap window with US business hours (9AM to 5PM MST)

Compensation & Growth Structure
Starting rate: $8/hour, part-time based on the number of clients we acquire.
Performance-based raises independent of the client-count schedule are also possible with annual review.

To Apply
Reply to this job post with "Ops Expert" in the subject line.
In your response, answer these questions:
- what is your relevant operations experience?
- what is your availability?
- what are your preferred working hours?
- what sets you apart from other applicants?

***Applications that do NOT follow these instructions will be automatically disqualified without opening.

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