MEDICAL OPERATIONS VA – PHYSICIAN OVERSIGHT SUPPORT

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

Flexible

: HOURS PER WEEK

40

: DATE UPDATED

Mar 20, 2026

JOB OVERVIEW

We are NOT looking for a typical virtual assistant.
We are looking for someone who can own communication, coordination, and execution on the medical side of our business — ensuring nothing slips through the cracks between providers, patients, and internal teams.
This role is mission-critical to keeping our clinics compliant, organized, and running smoothly.
If you are proactive, detail-oriented, comfortable on the phone, and can handle responsibility without being micromanaged — this is for you.

ABOUT US
We are BoldMD, a fast-growing company helping doctors and clinic owners build and scale telehealth businesses.
We work with medical providers across the U.S., and our physician oversight partner manages compliance, approvals, and patient safety.
This role directly supports that function.

YOUR MISSION
You will be responsible for ensuring:
Providers are supported and communicated with promptly
Patients and clinics get timely responses
Medical processes are followed correctly
Nothing sits idle or gets missed
Communication between teams stays tight and professional
You are the operator behind the scenes making everything run smoothly.

RESPONSIBILITIES
Communication & Call Handling
Answer inbound calls professionally
Handle basic questions from clinics or patients
Route calls appropriately when needed
Maintain a calm, confident, and helpful tone

Physician & Clinic Coordination
Support physician oversight workflows
Communicate with doctors, clinics, and internal teams
Ensure requests are completed and followed through
Track outstanding items and push them to completion
Medical Admin Support
Assist with documentation and coordination tasks
Organize and track patient/provider requests
Ensure compliance-related steps are completed
Maintain accurate records and notes

Follow-Up & Task Execution
Follow up on outstanding items daily
Ensure nothing goes untouched for more than 24 hours
Keep everything moving forward without being asked

DAILY REPORTING (REQUIRED)
You will send a daily report including:
Tasks completed
Open items / pending requests
Issues or delays (with explanation)
Communication updates (providers, clinics, patients)
We need full visibility at all times

REQUIREMENTS
Excellent spoken and written English (MUST)
Comfortable answering phone calls (MUST)
Strong attention to detail
Highly proactive — you do NOT wait for instructions
Ability to manage multiple tasks and priorities
Reliable internet and work setup

BONUS (NOT REQUIRED BUT HUGE PLUS)
Experience in telehealth, medical admin, or healthcare support
Familiarity with medical terminology
Experience working with doctors or clinics
CRM experience (GoHighLevel or similar)

COMPENSATION
Competitive hourly or salary (based on experience)
Opportunity for long-term role with growth
IMPORTANT – READ CAREFULLY
To apply, you MUST include:
A short Loom video (2–3 minutes) answering:
Your experience with medical or healthcare-related work
Your experience handling phone calls
How you handle multiple urgent tasks at once
Your availability (hours + timezone)

AND:
Send a message on WhatsApp to ---------- Include the word “MEDICAL” in your application subject
Applications without Loom video + WhatsApp message will NOT be considered.

SKILL REQUIREMENT

Healthcare Executive Assistance Medical Virtual Assistant

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0023
Controller Execution Time ( Jobseekers / Job )	0.0184
Total Execution Time	0.0215

GET DATA

No GET data exists

MEMORY USAGE

1,503,192 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/MEDICAL-OPERATIONS-VA-PHYSICIAN-OVERSIGHT-SUPPORT-1606580

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0093 seconds) (Hide)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `employer_jobs` WHERE `job_id` = 1606580 LIMIT 1
0.0008	SELECT * FROM `employers` WHERE `employer_id` = 876357 LIMIT 1
0.0008	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1606580 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-16',ej.date_added) duration_days, DATEDIFF('2026-04-16',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-16',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1606580'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1606580
0.0008	`UPDATE employer_jobs SET hit_counts = '*Mar-20-2026=963Mar-21-2026=199Mar-22-2026=117Mar-23-2026=149Mar-24-2026=87Mar-25-2026=75Mar-26-2026=95Mar-27-2026=81Mar-28-2026=52Mar-29-2026=44Mar-30-2026=61Mar-31-2026=38Apr-01-2026=55Apr-02-2026=38Apr-03-2026=33Apr-04-2026=33Apr-05-2026=21Apr-06-2026=37Apr-07-2026=33Apr-08-2026=37Apr-09-2026=40Apr-10-2026=26Apr-11-2026=18*Apr-16-2026=1' WHERE job_id= '1606580'`
0.0006	`UPDATE employer_jobs SET monthly_hits = '*Mar-2026=1958*Apr-2026=372' WHERE job_id= '1606580'`
0.0009	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1606580' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1606580
0.0024	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '876357' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0005	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776333760
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/MEDICAL-OPERATIONS-VA-PHYSICIAN-OVERSIGHT-SUPPORT-1606580
csrf-token	f55854a6de45e2921bd92dc24162c55e

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.136
HTTP_DNT

MEDICAL OPERATIONS VA – PHYSICIAN OVERSIGHT SUPPORT

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?