Genius Games Executive Assistant

About Genius Games & Elf Creek Games

Genius Games and Elf Creek Games create and publish board games, puzzles, and educational products for families, hobby gamers, classrooms, and retailers around the world.

Genius Games focuses on science-based games and puzzles that make complex topics engaging and accessible. Elf Creek Games publishes richly themed strategy games and expansions with strong hobby appeal. Together, our teams manage products, Kickstarter campaigns, licensing relationships, inventory, fulfillment, customer support, and retail sales.

We are looking for a reliable, organized, and detail-oriented Executive Assistant to work directly under our current Executive Administrator. This person will help with daily communication, trackers, documents, customer and partner support, and general administrative follow-through.

Our Core Values:
As a member of the team, you are expected to embody the company’s core values:

- Self-directed High Achievement: Take responsibility and initiative without needing step-by-step instructions.
- Always Improving: Keep learning and growing in skill, judgment, and professionalism.
- Own The Outcome: Follow through, take responsibility, and work to make results excellent.
- Feedback Driven: Seek feedback, listen carefully, and apply it to improve your work.
- Candid and Compassionate: Communicate honestly, kindly, and respectfully.

Role Overview
We’re hiring an Executive Assistant to support the current Executive Administrator for Genius Games and Elf Creek Games.

This is a support role, not a leadership role. You will help keep emails organized, follow-ups moving, trackers updated, files easy to find, customer and partner communication handled professionally, and documents prepared for review.

The right person is organized, responsive, careful with details, and comfortable working with emails, spreadsheets, documents, customer messages, and task trackers.

Schedule & Availability
This role requires overlap with U.S. business hours, especially during training and regular team meetings.

- Ability to work meaningful overlap with U.S. Central Time during training
- Availability to attend regular administrative and operations-related meetings when needed
- Ability to monitor and respond to assigned emails in a timely manner
- Ability to complete recurring daily, weekly, and monthly tasks on schedule

What You’ll Do Most
This role will focus mainly on three areas:

A. Email Monitoring & Communication Support

- Monitor assigned inboxes, including ---------- ---------- ---------- ---------- and ---------- assigned
- Respond to routine, non-managerial emails using approved templates and company tone
- Route urgent, sensitive, or leadership-level emails to the Executive Administrator or the correct team member
- Follow up on pending emails, missing updates, and open questions
- Help keep communication organized so important details do not get missed

B. Trackers, Data Consolidation, Document & File Organization

- Update trackers, task lists, scorecards, inventory trackers, and project records
- Consolidate data from emails, meetings, spreadsheets, and reports into organized summaries
- Draft documents, summaries, templates, Google Docs, Excel files, and Google Sheets for review
- Organize files, folders, links, documents, and spreadsheets so they are easy to find
- Help identify missing information, overdue items, duplicate entries, or inconsistencies
- Prepare simple reports and summaries for the Executive Administrator and leadership

C. Customer, Partner & Internal Support

- Help respond to routine customer support questions about orders, shipments, replacements, and product issues
- Coordinate basic non-managerial updates with customers, retailers, fulfillment partners, and internal team members
- Track action items from meetings and follow up with the appropriate people
- Help the Executive Administrator keep projects, deadlines, and recurring tasks moving
- Escalate issues quickly when something is unclear, delayed, urgent, or requires leadership approval

Additional Things You May Help With
These tasks may come up as needed, but they are not the main focus of the role:

- Order fulfillment support
- Retailer order coordination
- Amazon restock tracking
- Production coordination tasks
- Basic website or product information updates
- Hiring support and internal documentation
- Meeting notes and agenda preparation
- Operations-related admin tasks

What We’re Looking For
Skills can be developed, but accuracy, reliability, organization, and ownership are essential.

You’re a Fit If You:
- Are highly organized and careful with details
- Can follow recurring workflows without constant reminders
- Communicate clearly when something is missing, unclear, delayed, or urgent
- Are comfortable with emails, spreadsheets, documents, trackers, folders, and online tools
- Can take meeting notes and turn them into clear action items
- Can draft documents and spreadsheets cleanly for review
- Are proactive about raising issues before they become bigger problems
- Can work independently while keeping the Executive Administrator informed
- Handle customers, partners, and internal communication professionally

This Role Is NOT a Fit If You:
- Are careless with names, dates, links, files, messages, or tracker updates
- Wait until the last minute to flag problems
- Need step-by-step instructions for every recurring task after training
- Struggle to communicate clearly or professionally
- Are uncomfortable working with inboxes, spreadsheets, documents, or trackers
- Have difficulty keeping multiple tasks organized at the same time

Tools You’ll Work With
- Gmail and Google Drive
- Google Calendar
- Google Docs
- Google Sheets / Excel
- Slack or similar communication tools
- Shopify, Amazon, Kickstarter, or pledge manager tools when needed
- AI tools for organizing notes, drafts, summaries, and reports when helpful

What This Role Does NOT Include
- No final executive or operational decision-making without approval
- No accounting or financial decision-making ownership
- No legal advice or contract negotiation responsibilities
- No graphic design or creative asset ownership
- No marketing strategy ownership
- No managerial authority unless specifically assigned

Your First 90 Days

Week 1
- Learn the company structure, tools, communication channels, and workflows
- Shadow the Executive Administrator on emails, meetings, follow-ups, documentation, and tracker updates
- Review current trackers, files, inboxes, meeting notes, and recurring tasks

Month 1
- Begin helping with recurring admin tasks with guidance
- Assist with email monitoring, meeting notes, tracker updates, and file organization
- Draft basic documents and spreadsheets for review
- Help with routine customer, partner, and internal support

Month 2
- Take more ownership of trackers, follow-up lists, and summaries
- Respond to routine emails with lighter review
- Help consolidate data and prepare reports for review
- Support basic operations, customer support, and administrative tasks

Month 3
- Independently manage recurring Executive Assistant tasks with light review
- Keep trackers, files, task lists, and documents organized and updated
- Draft documents, meeting summaries, and spreadsheet updates for review
- Have a 90-day performance review

Compensation
The position will include a three-month training and onboarding period, which will be compensated at $3.00 per hour for the first three months given your experience. After this period, compensation will increase to $4.00 USD per hour for the next nine months of working under the current management to advance in the role.

After a year of working with our company, compensation will increase to $5.00 per hour USD, with annual promotions and raises to follow. It can be higher depending on your level of success in the position.

Pay periods are on the 5th and 20th of each month. We will also reimburse your OFS PhilHealth and SSS self-payments on a monthly basis.

Over the next 3 - 5 years, this individual may progress into more strategically focused responsibilities and potentially manage a team at higher compensation ranging from $7,680 USD (480,000 Philippine pesos) to $13,440 USD (850,000 Philippine pesos) annually.

Plus:
- Monthly PhilHealth and SSS contribution reimbursement
- Annual performance-based raises
- Performance bonuses or profit sharing eligibility beginning at 9 months
- 15 days PTO per year during years 1–2, 18 days during years 2–5, and 21 days after 5+ years
- 6–8 paid holidays, with U.S. holidays observed and flexibility for key Philippine holidays

To Apply
Please click the following link: ----------

You will be prompted to upload a resume, fill out an Experience Questionnaire, and take a quick assessment. If you pass this first round, we will send a few follow-up assessments.

The last round will involve sending a video recording of yourself answering a handful of questions, followed by a live face-to-face interview. Then we will make our final decision.

Please Note: It is best to have already taken your English Proficiency Assessment on your OnlineJobs.ph profile through ---------- and the IQ Test through ---------- before applying since we will request both of these in the application process. It is not mandatory to have them completed, but it will improve your chances of moving along in the process.

We’re excited to find the right person, and when we do, we intend to invest in them for the long haul.

- The Wise Scout Team