Executive assistant,Lead Follow-Up & CRM Assistant (GoHighLevel), plus Social Media/Video

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: TYPE OF WORK

Full Time

: SALARY

650-1500 per month

: HOURS PER WEEK

40

: DATE UPDATED

Oct 3, 2026

JOB OVERVIEW

We're a fast-growing US lighting company. We run a national brand of permanent LED lighting sold through a network of professional installers, plus a local holiday lighting installation business. Hundreds of contractors have applied to join our installer program, and we need one reliable person to make sure every one of them gets followed up with. No lead gets missed.

This is NOT a phone role. The owner handles all Sales calls. Your job is everything around the calls, so he can spend his time selling. You may be asked to answer some calls to gather info but no major phone conversations. Owner is looking for a longer term fit with increasing wages over time. The more of an executive assistant and hats you can wear saving the business owner time the more you will be evaluated for bonuses and pay increases.

WHAT YOU'LL DO

Lead pipeline (your #1 priority, every day):

Work through our backlog of about 500 installer applications. Research each business (website, reviews, years in business), rank them using our criteria, and log everything in GoHighLevel.
Send personal follow-ups by text and email, and keep following up until every applicant either books a call with the owner or is closed out.
Make sure every lead in the pipeline has a stage, a next step and a due date.
Send an end-of-day report: what you finished, what needs the owner, and anything you're stuck on.

Inbox and installer questions:

Answer common installer questions by text and email using our FAQ.
Pass anything technical to the owner. Never guess.
Keep the inboxes organized so nothing sits unanswered.

Admin support:

Help with order updates and scheduling for our local installation business.

Content (once the pipeline is handled):

Post and schedule social media content, and make graphics in Canva.
Edit short videos (Reels, TikTok, Shorts) and longer YouTube and training videos.

WHAT SUCCESS LOOKS LIKE

Every new application gets contacted within 1 business day.
Zero leads go 7+ days without contact.
An end-of-day report every single day.

MUST HAVE

1+ year of hands-on GoHighLevel experience: pipelines, conversations inbox, smart lists, tasks, SMS/email
Experience with written customer support or CRM management
Excellent written English in a plain, friendly, casual tone. Our customers are American contractors.
Obsessive about details and follow-through
At least 4 hours of overlap with 9am–5pm US Central time, Monday to Friday
Reliable internet, plus backup power and a backup internet connection

NICE TO HAVE

Video editing (Premiere Pro, DaVinci Resolve, CapCut or Descript)
Experience working with roofing, solar or other home-service companies
Comfortable using ChatGPT or Claude to work faster, along with any other ai tool automations and workflow building experience that is related.
Shopify experience
Business Growth Experience, and drive for more trust with business operations

HOW TO APPLY
Start your application with the words "Nothing slips." Then answer these three questions in your own words:

How would you make sure no lead in a GoHighLevel pipeline goes 7 days without being contacted?
A contractor texts us: "Hey, what's the deal with your installer program? Is there a fee?" You don't know the answer yet. Write the exact reply you would send.
Are you working for any other clients right now? If yes, how many hours?

Also include:

A link to a short screen recording or screenshots of GoHighLevel work you've done
A video portfolio link, if you edit video

Top candidates will do a short paid trial task before we hire. Applications that don't follow these instructions won't be reviewed.

SKILL REQUIREMENT

GoHighLevel AI Tools Executive Assistance

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Executive assistant,Lead Follow-Up & CRM Assistant (GoHighLevel), plus Social Media/Video

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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