Executive Operations Manager

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TYPE OF WORK

Full Time

SALARY

7.50

HOURS PER WEEK

40

DATE UPDATED

May 6, 2026

JOB OVERVIEW

Position: Executive Operations Manager

I am looking for a long term Executive Operations Manager to help run and grow my online brand and business.

This is a full time position for someone who can handle daily operations, customer communication, scheduling, CRM management, GoHighLevel systems, campaigns, product fulfillment, community management, and backend organization.

I need someone proactive, organized, detail oriented, trustworthy, and able to think independently without needing constant supervision.

Responsibilities:

• Schedule mentorship calls, consultations, and private bookings
• Monitor and respond to emails daily
• Handle customer support and customer service
• Give customers access to paid products and communities
• Monitor community messages and sales inquiries
• Help manage and organize CRM systems
• Manage and update GoHighLevel funnels, automations, pipelines, and campaigns
• Help organize tens of thousands of past leads and customers into proper systems
• Send email and SMS campaigns
• Track follow ups, appointments, and sales opportunities
• Assist with backend business organization and systems
• Monitor tea ---------- mbers and help oversee operations as the company grows
• Help identify opportunities for sales, retention, and customer engagement
• Take initiative during slower periods instead of waiting for instructions

Requirements:

• Strong English communication skills
• Comfortable speaking on the phone
• Must have an iPhone
• Must be available full time for this position only
• Must be highly organized and responsive
• Must understand GoHighLevel, CRM systems, funnels, automations, and campaigns
• Must be comfortable in fast paced environments
• Must be trustworthy and professional
• Must be able to solve problems independently
• Must understand customer support and sales follow up

This role is for someone looking to become a serious long term part of a growing brand and business. The right person will have opportunities for increased responsibility, leadership, and compensation over time.

To prove you fully read this application, include the phrase “I understand the brand comes first” somewhere naturally in your application.

Application Questions:

Tell me about your previous experience with online businesses, creators, mentorship brands, digital products, communities, or customer management.

What experience do you have with GoHighLevel?

What experience do you have with CRM systems and customer pipelines?

Have you ever managed email campaigns, SMS campaigns, funnels, automations, or lead organization?

If you were given tens of thousands of past leads and customers, how would you organize and prepare them for future campaigns?

How would you handle a customer who paid but says they do not have access to a product?

If sales slowed down for a few days, what would you proactively do?

How would you keep track of customer support, mentorship scheduling, sales leads, follow ups, and backend tasks daily?

What systems or tools do you use to stay organized?

Have you ever managed or monitored other tea ---------- mbers before?

What do you believe makes someone trustworthy in an operations role?

What are your strongest skills?

Why do you believe you are a good fit for this position?

Please send a short voice note or video introduction with your application.

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