Spanish Bilingual Real Estate Management Executive Assistant

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TYPE OF WORK

Full Time

SALARY

55K PHP Monthly

HOURS PER WEEK

40

DATE UPDATED

Sep 24, 2026

JOB OVERVIEW

We are hiring a full-time Spanish Bilingual Executive Assistant to support a U.S.-based boutique real estate management company.

This position will work closely with the company’s owners and assist with tenant communication, property management administration, lease renewals, maintenance coordination, billing, and collections.

This is an excellent opportunity for an experienced real estate professional seeking a stable, long-term remote position with room for growth.

Key Responsibilities:

Answer inbound tenant calls professionally and helpfully

Assist tenants with billing inquiries, payment questions, maintenance requests, and general customer service concerns

Coordinate maintenance requests and follow up with tenants, vendors, and the property management team

Prepare and send lease-renewal notices, reminders, and related documents

Follow up with tenants regarding their renewal decisions

Maintain accurate lease-renewal records and status updates

Escalate lease questions, requested changes, and non-renewal notices to the appropriate team member

Respond promptly and professionally to tenant and vendor emails

Perform administrative work, data entry, document filing, and recordkeeping

Make occasional outbound collection and follow-up calls during designated times of the month

Track outstanding requests, paperwork, and tenant matters through completion

Communicate regularly and work closely with the company’s owners

Provide general executive-assistant and property management back-office support as needed

This is not a heavy-volume call-center position. Phone responsibilities are part of a broader executive-assistant and property management support role.

Required Qualifications:

At least two years of real estate or property management experience

Fluent in both Spanish and English

Excellent written and verbal communication skills in both languages

Clear, easily understood spoken English and Spanish, with a professional and neutral phone manner

Strong listening skills and the ability to communicate confidently with tenants, vendors, and company owners

Experience using real estate management software and CRM systems

Familiarity with Yardi, On-Site, ManageGo, AppFolio, or similar platforms

Experience working with maintenance portals, payment portals, and lease-renewal software

Professional and comfortable handling tenant concerns by phone and email

Comfortable answering billing questions and making professional collection calls

Strong organizational, follow-up, and time-management skills

Detail-oriented and able to maintain accurate records across multiple systems

Able to prioritize responsibilities, manage multiple cases, and work independently

Reliable internet connection and a quiet, professional workspace

Preferred Qualifications:

Experience supporting properties in New York or working within the New York real estate market

Direct AppFolio experience is strongly preferred and will receive additional consideration

Experience with tenant relations, lease renewals, maintenance coordination, billing, and collections

Previous experience working directly with business owners or senior leadership

Work Setup:

Full-time, permanent remote position

Philippines-based candidates only

Must be available during U.S. business hours

Moderate phone responsibilities combined with administrative and property management work

Compensation and Benefits:

₱55,000 per month

Annual compensation reviews with the potential for pay increases based on performance, client satisfaction, and company growth

Work from home

Paid training

Stable, long-term employment

Opportunities for professional growth

Who We’re Looking For:

We’re looking for someone reliable, proactive, organized, and experienced in property management. Because this person will work closely with the owners, strong communication, sound judgment, professionalism, and consistent follow-through are essential.

The ideal candidate is a confident bilingual communicator who understands real estate operations, takes ownership of responsibilities, and is committed to delivering excellent service to tenants while keeping the company’s back-office operations running smoothly.

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