Virtual Assistant

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TYPE OF WORK

Part Time

SALARY

7.50

HOURS PER WEEK

15

DATE UPDATED

Aug 29, 2026

JOB OVERVIEW

We are seeking a highly organized, and detail-oriented Virtual Assistant with excellent written and spoken English to own and manage the day-to-day administrative operations for a growing multi-location franchise education business in the U.S, while acting as Executive Assistant to the business's CEO.

You will act as the primary administrative lead across communication flow, center support, operational follow-through, vendor coordination, recurring admin processes, and internal tracking systems. Your role is to keep the business organized, responsive, and running smoothly as we scale.

Responsibilities may include:
Executive Assistant
Manage CEO's person email inbox & calendar
Book CEO travel
Medical and other appointments for CEO
Other ad-hoc personal assignments from CEO

Process & Systems Improvement
Build and document clear SOPs for recurring admin workflows
Improve systems and organization to reduce missed items, bottlenecks, and communication overload
Bring structure, consistency, and operational discipline to the admin function

Administrative Operations
Own daily administrative coordination across multiple stakeholders, including leadership, managers, landlords, vendors, and support channels
Maintain strong follow-through on recurring operational tasks and open items
Signing documents on behalf of CEO

Email
setup for new team members
Google drive organization

Center & Field Support
Support center teams with day-to-day administrative needs
Assist with partner outreach
Help monitor center-related issues, escalate when needed, and track resolution
Assist with recurring center operations tasks such as cameras, supply coordination, utilities tracking, and support workflows
Coordinate special requests and help ensure centers receive timely support

Vendor & Account Coordination
Manage all insurance for the business
Coordinate with vendors and service providers on administrative and operational matters
Help manage accounts such as Amazon Business, internet providers, virtual mailbox, and other recurring business services
Track renewals, budgets, and administrative follow-up items

Reporting & Tracking
Maintain and update internal trackers, spreadsheets, and scorecards
Update KPI scorecards and recurring admin reporting tools
Track mail, utilities, support issues, and other operational items with accuracy
Provide clear status updates and ensure information is easy for leadership to review

Meetings & Coordination
Attend and support recurring meetings, including leadership/admin meetings and team office hours
Help organize quarterly in-person sessions and other recurring coordination events
Capture follow-ups and help ensure action items are completed

Ideal Candidate Profile
5+ years experience in administrative operations, executive admin, operations coordination, and/or business support roles
Availability during US hours (ideally with prior experience working US hours)
Experience supporting U.S.-based businesses required
Extremely organized with strong attention to detail
Excellent spoken and written English and professional communication skills
Able to manage many moving pieces without dropping details
Proactive, dependable, and strong at follow-through
Comfortable working independently and driving tasks to completion with minimal oversight

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