Client Care Champion & Social Media Engagement Specialist

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: TYPE OF WORK

Full Time

: SALARY

$300/month

: HOURS PER WEEK

40

: DATE UPDATED

May 29, 2026

JOB OVERVIEW

Elite Fitness Team Inc is looking for a Client Care Champion & Social Media Engagement Specialist to help support our coaching clients and build relationships with women (and men) over 40 interested in improving their health and fitness.

We are specifically seeking a female tea ---------- mber who is warm, personable, empathetic, and enjoys helping women succeed. Since the majority of our clients are women over 40, we have found that female tea ---------- mbers are often able to build stronger rapport and create a more comfortable client experience.

This is not a typical customer service position.

You will be communicating with real people from Monday to Friday, helping clients stay on track, answering questions, providing support, following up on progress, and ensuring every client receives an exceptional experience, all with the use of AI.

You will also help grow our community by engaging with followers on Facebook and Instagram, responding to comments and messages, starting conversations, and identifying potential coaching opportunities.

Responsibilities include:

• Responding to client messages and inquiries
• Following up on client check-ins, food logs, weigh-ins, and progress updates
• Supporting clients in our coaching platform
• Escalating urgent concerns to me
• Engaging with followers and leads on social media
• Starting conversations through comments and direct messages
• Identifying potential coaching leads
• Maintaining spreadsheets, reports, and client records
• Creating and updating SOPs and process documentation
• Assisting with administrative and special projects

We are looking for someone who is proactive, brings ideas of how to make the roles run efficiently and effectively, detail-oriented, highly organized, dependable, and genuinely enjoys helping people.

The ideal candidate has extremely excellent written English, strong customer service skills, a positive attitude, and the ability to work independently without constant supervision.

This is a long-term opportunity inside a fast-growing online fitness coaching company.

*Put the word "PINEAPPLE" in the first line of your application so I know you read this posting carefully.

Stage 1 (Application)

Start your application with the word PINEAPPLE.

Tell me about yourself:
- Why are you interested in this role?
- What customer service experience do you have?
- Please answer this client message, "Coach, I had a rough weekend and went way over my calories. I feel like I ruined everything."
- Please record a 60-90 second video introducing yourself.

SKILL REQUIREMENT

Customer Support Social Media Marketing Executive Assistance

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Job Post	Reporter	Rank	Reason	Date

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Client Care Champion & Social Media Engagement Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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