Ops Manager - Ecommerce Brand

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TYPE OF WORK

Full Time

SALARY

$15/Hour

HOURS PER WEEK

TBD

DATE UPDATED

May 28, 2026

JOB OVERVIEW

About BYRDGANG:

BYRDGANG is a US-based men's golf apparel brand. We make bold, vibrant polos and have built a loyal customer base through our "Buy One Get Two Free" offer. We've done multi-million dollars in revenue, and we're now rebuilding our operations team to scale properly.

The founder is stepping back from day-to-day execution to focus on strategy and brand. I need an Operations Manager who can fully run the business — not just execute tasks, but own the operation.

BYRDGANG is the first brand in a planned multi-brand portfolio. The right person grows with us as more brands come online.

Ops Manager Role:

You are the single point of contact for the founder. Operators report to you. You report to the founder. You own day-to-day operations across every function: inventory ordering, supplier management, product launches, paid ads, email/SMS marketing, and customer service.

You will be supported by a full operational manual that documents every process, every supplier, every system. You won't be figuring this out from scratch — you'll be running and improving a documented playbook.

In your first few weeks, you'll personally cover one or two operational functions (most likely inventory ordering and supplier coordination) while you recruit and onboard the specialist team. As specialists come in, you shift to pure management.

What You'll Do

Run the weekly operating rhythm — every Tuesday is order day. You bring the inventory order recommendation to me for approval, then coordinate execution.

Recruit and onboard 4–6 specialist operators — inventory forecaster, supplier manager, designer, paid ads buyer, email marketer. You'll source candidates, run interviews, and manage onboarding.

Coordinate across functions so they don't break each other — designs need inventory budget approval before going to production; ads can't scale on depleted stock; etc.

Bring decisions to me with reasoning attached — never just "what should we do?" Always: "Here's the situation, here's what I recommend and why, here's what I need from you."

Use the word "POLO" when applying.

Maintain and improve the operations manual as the business evolves

Use AI tools heavily — design generation, velocity analysis, email copy, ad creative. We treat AI as a force multiplier, not a buzzword.

Protect the founder's attention — only what genuinely needs my input gets routed up. Everything else stops with you.

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