Client Onboarding & Customer Support Assistant

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: TYPE OF WORK

Full Time

: SALARY

500usd

: HOURS PER WEEK

8

: DATE UPDATED

Apr 2, 2026

JOB OVERVIEW

We are looking for a reliable, professional, and long-term Client Onboarding & Customer Support Assistant to join our team.

This role mainly involves joining scheduled client calls, conducting onboarding meetings, gathering important client information, and making sure everything is properly relayed to the correct department. The position also includes customer support, follow-ups, and assisting clients with ongoing questions and light admin-related tasks.

Main Responsibilities:
• Join scheduled onboarding and client calls
• Handle daily Zoom calls, typically around 15 to 20 calls per day, although some days may have fewer scheduled calls
• Conduct meetings mainly through Zoom
• Gather important client information during calls
• Relay client details clearly to the appropriate internal department
• Answer client questions and guide them throughout the process
• Handle customer support tasks through WhatsApp, email, or internal systems
• Send follow-ups and ongoing client communications
• Assist clients with light personal or administrative tasks when needed

Requirements:
• Strong English communication skills both written and spoken
• Comfortable speaking with clients professionally on Zoom calls
• Must be available to work during the EST time zone
• Organized, detail-oriented, and dependable
• Patient, professional, and helpful in client communication
• Able to manage daily client interactions efficiently
• Looking for a long-term role
• Experience with GoHighLevel (GHL) is a plus

Ideal Candidate:

We are looking for someone who is confident in speaking with clients, highly organized, and able to provide a smooth and professional client experience. The right person should be dependable, proactive, and interested in building a long-term working relationship with our team.

SKILL REQUIREMENT

English Speaking Customer Service Executive Assistance

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Job Post	Reporter	Rank	Reason	Date

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Client Onboarding & Customer Support Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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