Ecommerce Executive Assistant / HR Support

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TYPE OF WORK

Any

SALARY

$8-12 USD/h

HOURS PER WEEK

30

DATE UPDATED

Mar 27, 2026

JOB OVERVIEW

We are looking for a highly organized and proactive Ecommerce Executive Assistant who will also support our HR/recruiting efforts. This is a versatile role — you'll be involved in day-to-day ecommerce operations as well as helping us find and interview great talent.

IMPORTANT: We are an AI-first team. You must be actively using AI tools (ChatGPT, Claude, Gemini, Midjourney, etc.) in your daily workflow. We expect you to leverage AI to work faster, smarter, and more efficiently across all tasks — from writing product descriptions, to drafting interview questions, to analyzing data. If you're not already using AI heavily, this role is not for you.

Responsibilities:

Ecommerce Support:
- Manage and update product listings across platforms (Shopify, Amazon, etc.)
- Process and track orders, handle customer inquiries and returns
- Coordinate with suppliers and fulfillment partners
- Monitor inventory levels and flag restock needs
- Assist with marketing tasks such as email campaigns, social media scheduling, and basic graphic edits
- Research competitors, trending products, and market opportunities
- Use AI tools to draft copy, create content, analyze trends, and automate repetitive tasks
- Maintain and organize spreadsheets, reports, and SOPs
- Handle general admin tasks: calendar management, email management, data entry, file organization

HR / Recruiting Support:
- Post job listings and screen incoming applications
- Conduct initial screening interviews and assess candidate fit
- Schedule and coordinate interviews with the team
- Maintain applicant tracking records
- Help onboard new hires with documentation and training materials
- Follow up with candidates throughout the hiring process
- Use AI to help draft job descriptions, evaluate resumes, and prepare interview scorecards

Requirements:
- Excellent English communication skills (written and verbal)
- Experience as a VA or EA, ideally in an ecommerce environment
- Must be actively using AI tools (ChatGPT, Claude, Gemini, etc.) on a daily basis
- Comfortable conducting interviews over Zoom or Google Meet
- Strong organizational skills and attention to detail
- Proficient with Google Workspace, Slack, and common ecommerce tools
- Self-starter who can manage tasks independently with minimal supervision
- Reliable internet connection and a quiet workspace

Nice to Have:
- Prior experience with HR, recruiting, or people operations
- Familiarity with Shopify, Amazon Seller Central, or similar platforms
- Experience with project management tools (Asana, Trello, ClickUp, etc.)
- Experience with AI image generation or AI-assisted design tools

This is a great opportunity for someone who enjoys variety in their work and wants to grow with a small, fast-moving team. If you're someone who takes initiative, communicates clearly, and thrives in a role where no two days are the same — we'd love to hear from you!

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SCREENING QUESTIONS — Please answer the following in your application:

1. How many hours per week are you looking to work?

2. Which AI tools are you currently using, and how do you use them in your daily work? Please be specific (e.g., "I use ChatGPT to draft emails and product descriptions, Claude for research and summarization, Canva AI for social media graphics").

3. Which ecommerce brands or businesses have you worked with in the past? What platforms did they sell on (Shopify, Amazon, etc.)?

4. Do you have experience conducting first-round or screening interviews? If yes, how many have you done and what was your process for evaluating candidates?

5. Tell us more about your hiring/HR experience. Have you managed job postings, screened resumes, tracked applicants, or helped with onboarding? What tools did you use?

6. Describe a time you used AI to complete a task significantly faster or better than you could have done manually.

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