High-Level Executive Assistant to Busy CEO of 2 companies + Mother of 4

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TYPE OF WORK

Full Time

SALARY

Based on Experience

HOURS PER WEEK

40

DATE UPDATED

Aug 3, 2026

JOB OVERVIEW

Executive Operations & Client Experience Manager

Full-Time | Remote | Monday–Friday

About The CEO

Anuuma Earth is a Medicine Woman, Master Herbalist, Traditional Naturopath, and Founder of a rapidly scaling ancestral medicine education company serving women of color and a fast-growing, successful online herbal apothecary.

She is visionary, decisive, and obsessed with excellence.

She builds luxury-level holistic experiences. Mediocrity is not tolerated. Growth is constant. Strategy evolves quickly.

Most applicants will be mediocre. We're looking for someone who is not intimidated by a commitment to quality, but instead is inspired by it. Make sure you go above and beyond in your application if this role is something that truly speaks to you.

You will work directly with a founder who:

Moves fast.

Solves problems creatively.

Expects precision.

Values alignment over approval.

Prioritizes impact over ego.

Serves women of color first and foremost.

Protects the mission at all costs.

She works nontraditional hours as a mother of five, but does not miss deadlines or bottleneck the team.

She believes:

Freedom and work-life balance matter.

Excellence is non-negotiable.

If a mistake is made, it gets corrected, fully and quickly.

The mission always comes first.

She is generous (launch bonuses, surprise gifts, recognition).
She is direct (clarity over comfort).
She welcomes feedback.
She expects you to grow alongside the company.

If you thrive in structure, speed, innovation, and high standards, this will be an incredible growth opportunity for you.

If you need micromanagement, slow pacing, or emotional cushioning. This is not the role for you.

Company Values

Record-Breaking Results

Audacious Risk-Taking

Out-of-the-Box Solutions

Leadership Precision

Freedom + Responsibility

Healing is our birthright

Role Overview

This is a high-responsibility operations and client experience role supporting:

Client communications

Program logistics

Calendar and payment management

Marketing scheduling

Systems implementation

CEO support

This is not an assistant role.
This is an ownership role.

All weekly responsibilities must be completed within 40 hours.

Core Responsibilities
Client Experience & Program Operations

Respond to client inbox within 24 hours (Monday–Friday)

Respond to the general info inbox within 24 hours

Segment and categorize emails by urgency/status

Create FAQ templates for efficiency

Build SOPS, Playbooks, and Processes for all things we do more than once

Manage coaching calendars for all programs

Build and manage client payment plans

Send weekly program reminder emails + live event announcements

Schedule daily marketing emails

Assist during virtual client events

Administrative & Systems

Manage CEO calendar (schedule, shift, delete appointments)

Organize and maintain Google Drive structure

Build systems inside Airtable, Basecamp, and Zapier

Order and coordinate client gifts

Update project management boards

Maintain clean, streamlined digital operations

Marketing Execution

Schedule email campaigns in ActiveCampaign

Track engagement metrics (email + social + content)

Maintain content bank

Source podcast opportunities

Coordinate guest interviews

Manage guest training appearances for lead generation

A Typical Week

Host weekly tea ---------- eting with a prepared agenda

Maintain inbox zero for client + customer service inboxes

Update Basecamp daily

Respond to CEO communication (Voxer/email/Basecamp) efficiently

Ensure all systems are functioning

Execute weekly marketing schedule

Protect CEO focus time

The Ideal Candidate

You:

Write and speak fluent English (no AI dependence)

Are proactive, not reactive

Anticipate problems before they happen

Move quickly without sacrificing quality

Thrive under high standards

Love building systems

Care about impact and legacy

Can separate emotion from execution

Want to grow inside a fast-scaling company

You are organized. Calm. Sharp. Efficient. Accountable.

You do not wait to be told what to do twice.

You are proactive, not reactive.

Compensation

Competitive — Based on Skill & Experience
Opportunities for performance bonuses during launches.

If you feel energized reading this, and not intimidated. We want to hear from you.

Apply here:
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