Urgent - Tech Admin / Office All-Rounder for Australian IT Repair Company

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: TYPE OF WORK

Full Time

: SALARY

up to 60,000PHP in first 4-6 months

: HOURS PER WEEK

40

: DATE UPDATED

Dec 8, 2025

JOB OVERVIEW

===============================================================
TECH ADMIN / OFFICE ALL-ROUNDER (FULL TIME)
===============================================================

[ SYSTEM BOOTING: ABOUT US ]

We are your local tech crew that actually FIXES devices.
We don't just push new boxes out the door.

Our mission:
-> Bridge the gap between people and their technology
-> Help customers repair, upgrade and understand their devices
-> Keep tech simple, honest and stress-free

[ MODULE LOADED: ROLE OVERVIEW ]

You are the organised brain running in the background.

While:
- Front-of-house staff help customers face-to-face, and
- Technicians repair devices out the back,

You’re the one making sure:
- Emails are answered
- Jobs are updated
- Parts are ordered
- Customers aren’t forgotten
- The whole system runs smoothly

[ TASK LIST: WHAT YOU'LL DO ]

> Monitor shared email inboxes and ticketing systems
- Log, assign and update customer jobs and requests

> Create and process purchase orders
- Help track stock, chase parts and support the tech team

> Communicate with customers
- Job updates, repair progress, send-away info, ETAs

> Coordinate third-party repairs
- Microsoldering, console repairs and other specialists

> Answer incoming calls (Mon–Fri)
- Route calls to the right person
- Help with basic tech questions using job notes and tech info

> Run recurring admin tasks
- Reports, invoicing, follow-ups using our systems/checklists

[ REQUIRED STATS: ABOUT YOU ]

You are an experienced, organised admin who actually likes tech.

Required attributes:
- VERY ORGANISED
You live in lists, systems and follow-ups
- FAST LEARNER
You enjoy figuring things out without constant hand-holding
- TECH-INTERESTED
Curious about technology and happy to talk about it daily
- CLEAR SPOKEN ENGLISH
Easy for Australian customers to understand on the phone
- GREAT COMMUNICATOR
Can turn tech-speak into simple, friendly explanations
- PLAYS WELL WITH SYSTEMS
Comfortable juggling inboxes, tickets and multiple tasks
- TEAM STABILISER
Naturally keeps yourself (and others) organised

You do NOT need:
- To be a hardcore repair technician
- To know how to microsolder or rebuild a gaming computer

You DO need:
- Enough tech understanding (or curiosity) to follow what’s going on and learn more
- The ability to accurately relay information from senior technicians

[ PERKS & POWER-UPS ]

- 40 hours per week, Monday to Friday (no weekends)
- All Australian public holidays OFF and PAID
- CompTIA training and certification opportunities
- Huge internal training portal for constant learning
- Supportive, down-to-earth team
- Role where your organisation genuinely improves:
-> Customer experience
-> Technician efficiency
-> Overall shop workflow

[ INSERT COIN TO APPLY ]

-> To Apply, fill in your details here: ---------- /servicedesk/customer/portal/3/group/4/create/19

===============================================================
SYSTE ---------- SSAGE: If you’re organised, tech-interested and
love keeping chaos under control, we want to hear from you.
===============================================================

[PAY SCALE]
- Depending on skill level, you will start on 30,000-40,000PHP
- You will increase 5000PHP every month until you hit 60,000PHP as long as you complete the required training and your performance reviews are successful.
- Future pay increases are available and will depend on your skill level and performance reviews.

SKILL REQUIREMENT

Organization Executive Assistance Tech-Savvy

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Urgent - Tech Admin / Office All-Rounder for Australian IT Repair Company

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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