I am an AI Product Support Specialist with hands-on experience supporting clients of an AI-driven recruitment platform. I provide daily technical assistance, troubleshoot system issues, and coordinate with engineering to escalate bugs and platform inconsistencies. I regularly work with tools such as Jira for ticket management, Microsoft 365 for documentation and reporting, and Google Workspace. I also handle resume parsing,
Experience: 6 months - 1 year
Responded professionally to clients, sorted messages, flagged priorities, and maintained communication flow.
Experience: 6 months - 1 year
Handled client concerns for an AI recruiting platform, including troubleshooting issues, reviewing data, and providing guidance.
Experience: 6 months - 1 year
Handled inquiries with patience and empathy, de-escalated concerns, and ensured a positive support experience.
Experience: 6 months - 1 year
Used for ticket logging, monitoring bugs, and coordinating with dev teams.
Experience: 6 months - 1 year
Assisted recruiters with setup, issues, and automation workflows.
Experience: 1 - 2 years
Used for designing projects, marketing materials, and social media content.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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