KATE

Dental Billing Administrator

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Overview

Looking for any work (8 hours/day)

at $8.19/hour ($1,600.00/month)

Associates degree

Last Active

August 29th, 2026 (6 days ago)

Member Since

November 15th, 2018

Profile Description

Experienced Customer Service and Healthcare Administrative professional with a strong background in customer support, technical troubleshooting, appointment setting, collections, and dental billing. Skilled in handling inbound and outbound calls, assisting customers with account, software, and service-related concerns, and providing clear and professional communication at all times.

Proficient in insurance verification, claims processing, payment posting, and patient account management using Dentrix. Experienced in coordinating with financing companies such as CareCredit, LendingClub, and Alphaeon Credit, as well as managing billing emails, training new staff, and ensuring accurate and efficient workflow processes.

Strong in customer service, problem-solving, and administrative support with a focus on accuracy, organization, and delivering excellent client and patient experience.

Top Skills

Experience: Less than 6 months

Verifies dental insurance eligibility, retrieves and reviews EOBs, and submits pre-determination requests through insurance portals to ensure accurate coverage information and efficient claim processing.

Experience: Less than 6 months

Manage business email and ensure timely responses

Experience: 5 - 10 years

Experienced Dental Billing Specialist with over 3 years of expertise in insurance verification, claims processing, payment posting, and treatment plan entry using Dentrix. Skilled in reviewing EOBs, submitting pre-determinations, managing billing communications, and coordinating with patient financing companies. Proven ability to support efficient billing operations and train new team members on insurance and billing workflows.

Other Skills

Experience: 5 - 10 years

Apply insurance payments accurately to patient accounts

Experience: 5 - 10 years

Manage patient email and ensure timely responses

Experience: Less than 6 months

Customer-focused Chat Support Representative skilled in handling inquiries, resolving issues, and providing excellent support through live chat

Experience: Less than 6 months

My role involves contacting clients with upcoming or past due balances to remind them of their payment obligations and ensure they stay informed about their account status.

Basic Information

Age
46
Gender
Female
Website
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Address
Angeles City, Pampanga
Tests Taken
IQ
Score:  125
DISC
Dominance: 33
Influence: 24
Steadiness: 21
Compliance: 22
English
C1(Advanced)
Government ID
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