Elaine

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Overview

Looking for work (0 hours/day)

at $0.00/hour ($0.00/month)

Bachelor's degree

Last Active

September 19th, 2026 (4 days ago)

Member Since

September 12th, 2026

Profile Description

I run inboxes, calendars, and back-office operations for founders and small teams
with the composure and accuracy of someone who's already handled thousands of customer conversations without dropping one.

Two years supporting customers for a consumer telecom brand taught me how to stay precise under volume: 50+ emails daily, live chat alongside it, a 100% CSAT rating held the whole way through. Before that, three years as School President had me managing a ₱20,000 budget with zero discrepancies and coordinating across vendors, stakeholders, and events — the same instincts, different arena.

I'm now focused on administrative and executive support: inbox management, calendar ownership, scheduling, documentation, and day-to-day operations. If you need someone who can take the noise off your plate and keep things running without oversight, that's the work I do.

Tools: Google Workspace, Microsoft Office & Outlook, Trello, Asana, Notion, Slack, Calendly, Canva.

Top Skills

Experience: 1 - 2 years

Manages high-volume inboxes (50+ emails daily) with a system for prioritizing, flagging, and responding on time. Built and used an Inbox Management SOP to keep executive inboxes organized and nothing falling through the cracks.

Experience: 2 - 5 years

2 years of experience handling customer inquiries, complaints, and issue resolution across phone, email, and chat channels, maintaining a 100% CSAT rating throughout. Skilled at de-escalating concerns, troubleshooting problems calmly, and following through until the customer's issue is fully resolved.

Experience: 2 - 5 years

Fluent in written and verbal English, developed through professional customer service, outbound sales, and dealer support roles requiring clear, professional communication daily. Comfortable drafting emails, handling calls, and communicating with stakeholders across different backgrounds and communication styles.

Other Skills

Basic Information

Age
25
Gender
Male
Website
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Address
Binangonan, Rizal
Tests Taken
DISC
Dominance: 26
Influence: 19
Steadiness: 25
Compliance: 30
English
C2(Advanced/Mastery)
Government ID
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“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

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