I run inboxes, calendars, and back-office operations for founders and small teams
with the composure and accuracy of someone who's already handled thousands of customer conversations without dropping one.
Two years supporting customers for a consumer telecom brand taught me how to stay precise under volume: 50+
I'm now focused on administrative and executive support: inbox management, calendar ownership, scheduling, documentation, and day-to-day operations. If you need someone who can take the noise off your plate and keep things running without oversight, that's the work I do.
Tools: Google Workspace, Microsoft Office & Outlook, Trello, Asana, Notion, Slack, Calendly, Canva.
Experience: 1 - 2 years
Manages high-volume inboxes (50+ emails daily) with a system for prioritizing, flagging, and responding on time. Built and used an Inbox Management SOP to keep executive inboxes organized and nothing falling through the cracks.
Experience: 2 - 5 years
2 years of experience handling customer inquiries, complaints, and issue resolution across phone, email, and chat channels, maintaining a 100% CSAT rating throughout. Skilled at de-escalating concerns, troubleshooting problems calmly, and following through until the customer's issue is fully resolved.
Experience: 2 - 5 years
Fluent in written and verbal English, developed through professional customer service, outbound sales, and dealer support roles requiring clear, professional communication daily. Comfortable drafting emails, handling calls, and communicating with stakeholders across different backgrounds and communication styles.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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