Kyla

Office Administrator | E-Commerce Development | Customer Service

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.26/hour ($640.00/month)

Bachelor's degree

Last Active

October 3rd, 2026 (2 days ago)

Member Since

August 30th, 2026

Profile Description

My first job in a BPO company was a Customer Service (Chat Support) in a UK-based client for 2 years wherein we cater customers through emails, iMessage and social media platforms (Facebook & Instagram) if they are having trouble in placing their orders, if they have received faulty or incorrect items, and if their order got lost in transit. I am also able to refund and replace their orders if it is necessary. In that job, I was able to cater a maximum of 165 customers per 8-hour shift.

My 2nd job in the same company was a Data Encoder (MediStreams) in a US-based client for 5 months wherein I encode cheques from Healthcare Providers in order to help them to accelerate cash flow and lower labor cost. In that job, I was able to manage to encode ---------- cheques per 8-hour shift.

With these previous jobs, I am stepping up and will try a different opportunities to improve my skills and competencies in BPO Industry. I am eager to give my best in every task that is given with a minimal supervision. I am looking forward to work and provide a wonderful collaboration with my future client.

Top Skills

Experience: Less than 6 months

I was a customer service agent for 2 years in a UK-based company. During those days, I have learned to communicate with different kinds of customers and was able to resolve their queries, follow-ups, and problems.

Experience: Less than 6 months

I was an Information Communication Technology student for about 2 years during my Junior Year as my special program. I am able to browse websites, sending emails and to use video conferencing tools. I am able to navigate different kinds of platforms that can be used on a computer. I also know the basic troubleshooting when there is a problem with the laptop or computer.

Experience: Less than 6 months

I am able to manage my time especially while working with my tasks. I can also work in a shifting schedule.

Other Skills

Experience: Less than 6 months

I am able to create basic video editing using tools such as CapCut and Adobe.

Experience: Less than 6 months

I am able to provide solutions and figuring things out on my own by being resourceful and applying critical thinking in complex situations.

Experience: Less than 6 months

Since I was a former ICT student, we were also taught in navigating Microsoft tools especially MS Spreadsheets, MS Powerpoint, and MS Word. I am also able to use communication tools such as Outlook, Teams, and One drive.

Basic Information

Age
26
Gender
Female
Website
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Address
Tanauan, Leyte
Tests Taken
None
Government ID
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