Mary

VIRTUAL ASSISTANT | CUSTOMER SUPPORT | ADMINISTRATIVE & OPERATIONS SUPPORT

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Overview

Looking for full-time work (8 hours/day)

at $4.88/hour ($960.00/month)

Associates degree

Last Active

October 10th, 2026 (yesterday)

Member Since

August 20th, 2026

Profile Description

I can handle your back-office operations, high-volume customer support, and meticulous data management with the autonomy and precision of a seasoned professional.

As a versatile Virtual Assistant, Customer Support Specialist, and former Subject Matter Expert (SME), I bring four years of diverse, fast-paced experience across healthcare support, content moderation, order processing, and sales operations. I thrive in independent environments, requiring minimal supervision to streamline your daily workflows, safeguard your data integrity, and elevate your customer experience.

Here is exactly what I can handle for your business:

• High-Volume Customer & Escalation Support:
-I can handle 40 to 80 daily chat, email, or voice interactions seamlessly. My background as an SME means I excel at resolving complex escalations, handling sensitive customer inquiries, and managing account follow-ups with absolute professionalism.

• End-to-End Order & Logistics Management:
-I can handle your entire order fulfillment cycle—efficiently processing orders, tracking shipments, and resolving returns, refunds, and cancellations to protect your brand's reputation.

• HIPAA-Compliant Healthcare Operations:
-I can handle patient or member verifications, health insurance inquiries, and Over-the-Counter (OTC) benefit support while strictly adhering to privacy regulations and secure information handling.

• Content Moderation & Platform Integrity:
-I can handle high-velocity data auditing, having reviewed 250 to 400 digital advertisements per shift. I have a proven track record of maintaining a 95% to 98% Quality Assurance (QA) accuracy rate while detecting policy violations, copyright concerns, and fraud/phishing risks.

• Administrative & Team Leadership Support:
-I can handle your database management, data validation, and SOP (Standard Operating Procedure) documentation. Because I have extensive experience coaching agents, auditing interactions, and providing real-time floor support, I know how to bring structure, clarity, and efficiency to any team environment.

Whether you need a proactive partner to eliminate your administrative bottlenecks or a reliable specialist to champion your customer experience, I am fully equipped to hit the ground running. Let’s connect and discuss how I can optimize your operations and give you back valuable hours in your day!

Top Skills

Office and Administration » Attention to Detail

Experience: 2 - 5 years

Office and Administration » Problem Solving

Experience: 2 - 5 years

Professional Services » Medical Services » HIPAA Compliance

Experience: 2 - 5 years

Other Skills

Customer Support » Healthcare

Experience: 2 - 5 years

Office and Administration » Quality Assurance

Experience: 6 months - 1 year

Professional Services » Forex Trading » Risk Management

Experience: 1 - 2 years

E-Commerce » Product Optimization

Experience: Less than 6 months

Office and Administration » Leadership

Experience: 2 - 5 years

Coaching » Training and Development

Experience: Less than 6 months

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tagum City, Davao del Norte

Tests Taken: IQ
Score: 92: DISC
Dominance: 48
Influence: 11
Steadiness: 27
Compliance: 14: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0011
Controller Execution Time ( Jobseekers / Info )	0.0363
Total Execution Time	0.0383

GET DATA

No GET data exists

MEMORY USAGE

1,618,168 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/5297596

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0163 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5297596' LIMIT 1
0.0024	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '5297596'
0.0006	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '5297596'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5297596' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '5297596' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '5297596' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '5297596' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0009	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '5297596'
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0.0005	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '5297596'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/5297596
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
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HTTP_DNT