Hello! I'm Arvi Sapar, a dedicated Customer Support Specialist with over 5 years of experience in chat and
I am proficient in CRM platforms such as Zendesk, Gorgias, Freshdesk, Freshsales, and Zoho, allowing me to manage tickets efficiently and provide timely, accurate support. With an additional 5 years of experience in sales and administration, I bring strong communication, problem-solving, and organizational skills to every role.
I am a fast learner, highly adaptable, and committed to helping businesses build lasting customer relationships through professional, empathetic, and reliable support. I look forward to contributing to your team's success.
Experience: 2 - 5 years
As a Customer Support Specialist. I mainly handle concern through chat and emails. I handle escalated concern, answer customers general inquiry. I also process shipment, replacement and refunds.
Experience: 2 - 5 years
As a Customer Support Specialist. I mainly handle concern through chat and emails. I handle escalated concern, answer customers general inquiry. I also process shipment, replacement and refunds.
Experience: 2 - 5 years
I mainly use ASANA in filing tickets with our technical team. Make follow-ups if necessary.
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