Virtual assistant with 6+ years across executive and administrative support
Experience: 2 - 5 years
-Scheduled in-home service visits for customers, matching appointment windows to technician availability, service type, and location to minimize travel gaps and missed slots. -Dispatched and coordinated field technicians daily, communicating job details, address changes, and priority escalations in real time to keep visits on schedule. -Rebooked cancellations and no-shows within, protecting daily schedule density and preventing revenue-losing open slots. -Handled inbound customer contacts by phone and digital channels, resolving billing, account, and service concerns within SLA targets. -Documented every interaction and visit outcome in internal ticketing systems, producing clean records that reduced follow-up handling time for the next agent. -Sustained a top 10% customer satisfaction rating through clear appointment communication and empathetic de-escalation of frustrated callers.
Experience: 1 - 2 years
-Coordinates daily dispatch schedules for liaising directly with drivers, suppliers, and clients to keep routes and delivery windows on track. -Tracks visit and delivery status in real time, proactively notifying stakeholders of delays before they escalate into client complaints. -Maintains an organized digital record system for transactions, receipts, and delivery logs. -Standardized recurring trackers and templates, cutting manual follow-ups by -Resolves day-to-day operational issues independently, escalating only owner-level decisions a fully autonomous remote workflow
Experience: 1 - 2 years
-Managed class schedules, academic records, and institutional reports for multiple classes with consistent accuracy under fixed deadlines. -Handled professional correspondence with students and administrators; maintained confidential student records.
“"The process with OnlineJobs.ph was unbelieveably easy and simple. ..It's literally been game changing for me and for my life."”
Mike Killen
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.