Glendmore

Home Health Scheduler

45 ID PROOF
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Overview

Looking for work (0 hours/day)

at $0.00/hour ($0.00/month)

Bachelor's degree

Last Active

August 8th, 2026 (yesterday)

Member Since

August 7th, 2026

Profile Description

Virtual assistant with 6+ years across executive and administrative support

Top Skills

Experience: 2 - 5 years

-Scheduled in-home service visits for customers, matching appointment windows to technician availability, service type, and location to minimize travel gaps and missed slots. -Dispatched and coordinated field technicians daily, communicating job details, address changes, and priority escalations in real time to keep visits on schedule. -Rebooked cancellations and no-shows within, protecting daily schedule density and preventing revenue-losing open slots. -Handled inbound customer contacts by phone and digital channels, resolving billing, account, and service concerns within SLA targets. -Documented every interaction and visit outcome in internal ticketing systems, producing clean records that reduced follow-up handling time for the next agent. -Sustained a top 10% customer satisfaction rating through clear appointment communication and empathetic de-escalation of frustrated callers.

Experience: 1 - 2 years

-Coordinates daily dispatch schedules for liaising directly with drivers, suppliers, and clients to keep routes and delivery windows on track. -Tracks visit and delivery status in real time, proactively notifying stakeholders of delays before they escalate into client complaints. -Maintains an organized digital record system for transactions, receipts, and delivery logs. -Standardized recurring trackers and templates, cutting manual follow-ups by -Resolves day-to-day operational issues independently, escalating only owner-level decisions a fully autonomous remote workflow

Experience: 1 - 2 years

-Managed class schedules, academic records, and institutional reports for multiple classes with consistent accuracy under fixed deadlines. -Handled professional correspondence with students and administrators; maintained confidential student records.

Other Skills

Basic Information

Age
28
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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