Results-driven Shopify Virtual Assistant and Ecommerce Operations Specialist with over two years of experience managing Shopify backend operations, order processing, product listings, inventory management, fulfillment tracking, and customer support. Proficient in Shopify Admin, Gorgias, Re:amaze, Commslayer, and Trustpilot, with a proven ability to manage high-volume workloads while maintaining accuracy and delivering excellent customer service. Backed by seven years of experience as a Claims Analyst, bringing strong analytical, documentation, compliance, and problem-solving skills to every role. Adaptable, detail-oriented, and committed to improving operational efficiency and customer satisfaction.
Experience: 2 - 5 years
Experienced Shopify Virtual Assistant with over 2 years of experience managing ecommerce operations, including Shopify backend management, order processing, product listings, inventory updates, fulfillment tracking, and customer support. Skilled in handling refunds, exchanges, cancellations, and resolving customer concerns while ensuring accurate and efficient store operations.
Experience: 2 - 5 years
Provided professional email support by responding to customer inquiries, resolving order issues, processing refunds and exchanges, tracking shipments, and delivering timely, customer-focused solutions while maintaining high service standards.
Experience: 2 - 5 years
Managed end-to-end order fulfillment by processing customer orders, verifying order details, coordinating with suppliers, monitoring shipment status, updating tracking information, and ensuring timely and accurate delivery.
Experience: 2 - 5 years
Experienced Healthcare Claims Analyst with over seven years of experience reviewing, analyzing, and processing medical and insurance claims in compliance with company policies, coverage guidelines, and regulatory requirements. Skilled in claims adjudication, documentation review, data analysis, and resolving complex cases while consistently exceeding productivity and quality targets.
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