Harold

Remote IT Support Specialist

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelor's degree

Last Active

August 15th, 2026 (3 days ago)

Member Since

August 3rd, 2026

Profile Description

Hi there! I’m Harold, a dependable Systems & Infrastructure Administrator and IT Support Specialist with over 3 years of hands-on enterprise experience in manufacturing and corporate environments.

I may be new to formal remote work, but my daily job already includes exactly what you need for remote support:
* Troubleshooting technical issues remotely for staff and executives
* Managing user accounts, access, and onboarding/offboarding
* Setting up and maintaining networks, security, and CCTV systems
* Writing clear reports, following processes, and working independently

I have my own stable fiber internet connection, dedicated home workspace, and all tools needed to start working right away. I’m a fast learner, reliable, and committed to delivering consistent, high-quality support for your team.

My unique edge: I have specialized experience in CCTV installation, configuration, and monitoring – perfect if you need help managing security systems too!

Top Skills

Experience: 2 - 5 years

Technical Support & IT Asset Management — 2–5 years experience I provided fast, friendly support to 500+ employees and executives — helping them with hardware, software, device access, and equipment requests. I also managed the full IT asset lifecycle: ✅ Procurement & deployment ✅ Assigning devices & licenses ✅ Inventory checks & maintenance ✅ Secure disposal of old equipment I kept clear records, coordinated with vendors, and made sure everyone felt supported — always updating them on their requests so nothing was left unclear.

Experience: 2 - 5 years

I help keep enterprise IT systems reliable and secure for over 500 users across the company. What I handle daily: ✅ Active Directory, GPO, DNS, DHCP, VMware — setup & maintenance ✅ User accounts & access — creation, permissions, security policies ✅ Servers & backups — file servers, email servers (IIS, MDaemon), regular backups & updates ✅ Monitoring & fixes — tracked system performance, resolved issues, maintained 99.8% uptime for critical tools ✅ Documentation — wrote clear guides so tasks can be done easily — even remotely All of these I can do fully remotely — ready to support your team from home.

Set up, secure, and maintain networks. Fix connection issues remotely — no on-site needed. Keep your team connected and protected.

Other Skills

Experience: 2 - 5 years

I have solid experience in Help Desk Support: I listen closely to what users need, explain technical steps simply, solve problems fast, and keep everything organized. I can handle all your team’s IT requests, track issues until they’re fixed, and make sure everyone gets the help they need—all done remotely with clear communication.

Basic Information

Age
31
Gender
Male
Website
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Address
CITY OF CALAMBA, LAGUNA
Tests Taken
None
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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