Michael

Client Service Account Manager & Administrative Specialist

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Overview

Looking for part-time work (5 hours/day)

at $11.77/hour ($1,400.00/month)

Bachelor's degree

Last Active

August 8th, 2026 (7 days ago)

Member Since

July 31st, 2026

Profile Description

I am a customer service professional and Licensed Professional Teacher (LPT) with over 12 years of experience in financial services. I worked as a Fraud Prevention and Claims Specialist at Teleperformance from 2014 to 2022 and currently serve as a Client Service Manager at Manulife, supporting John Hancock Retirement Services since 2022. I am proficient in Microsoft Excel and enterprise business systems such as Salesforce. I support over 300 401(k) retirement plans and work closely with business owners, executives, third-party administrators (TPAs), brokers, payroll administrators, and auditors, assisting with administrative functions, account servicing, and resolving complex inquiries.

Top Skills

Customer Support » Customer Service » Fraud detection

Experience: 5 - 10 years

Fraud Prevention and Claims Specialist with over 7 years of experience in detecting fraudulent activity, managing claims, and supporting clients with secure and compliant financial solutions.

Office and Administration » Client Relationship Management

Experience: 5 - 10 years

Proficient in Microsoft Excel and enterprise systems like Salesforce, managing over 300 401(k) retirement plans. Skilled in working with business owners, executives, TPAs, brokers, payroll administrators, and auditors to deliver account servicing, resolve complex inquiries, and ensure administrative accuracy.

Office and Administration » Records Management

Experience: 5 - 10 years

Strong record management skills—maintaining accurate documentation, ensuring compliance, and supporting audits with efficiency and confidentiality.

Other Skills

Office and Administration » Communication

Experience: 5 - 10 years

Strong office and administrative communication skills — delivering clear correspondence, supporting executives and clients, and ensuring accurate documentation across business systems.

Basic Information

Age: 34

Gender: Male

Website: Sign Up with Pro Account to View

Address: Lapu-Lapu, City

Tests Taken: IQ
Score: 106: DISC
Dominance: 35%
Influence: 17%
Steadiness: 22%
Compliance: 26%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“The best hire that I've ever made. ”

Timothy Schucker

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“We're super thrilled to have found her!”

- Laurie Stephens

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BENCHMARKS

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Controller Execution Time ( Jobseekers / Info )	0.0348
Total Execution Time	0.0366

GET DATA

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MEMORY USAGE

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POST DATA

No POST data exists

URI STRING

jobseekers/info/5229918

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0188 seconds) (Show)

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0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

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