Results-driven Sales Operations professional with over 18 years of experience supporting business growth through account management, distributor operations, sales reporting, forecasting, KPI monitoring, business development, and cross-functional coordination across FMCG, construction, industrial, and project-based industries throughout Luzon, Visayas, and Mindanao.
Throughout my career, I have managed key accounts, coordinated distributor operations, prepared sales reports and forecasts, monitored business performance, maintained accurate customer and sales records, and worked closely with cross-functional teams to ensure efficient execution of business objectives. My experience has strengthened my analytical thinking, attention to detail, problem-solving, and ability to manage multiple priorities in fast-paced environments.
I am now bringing this same operational discipline and business experience to remote work, where I can contribute my strengths in:
• Sales Operations
• Business Operations Support
• CRM & Customer Data Management
• Reporting & KPI Tracking
• Microsoft Excel & Google Sheets
• Process Coordination
• Documentation & Data Accuracy
• Account Management
I am highly organized, dependable, detail-oriented, and comfortable working independently. I enjoy improving processes, maintaining accurate documentation, supporting business operations, and ensuring tasks are completed efficiently and on time.
I am actively expanding my knowledge of modern CRM platforms and business tools while applying the same operational discipline, business experience, and structured approach that I have developed throughout my career.
I am seeking a long-term opportunity where I can contribute as a Sales Operations, Business Operations, or CRM Support professional, helping businesses improve efficiency, maintain accurate data, streamline processes, and support sustainable growth.
Experience: 10+ years
Created sales reports, forecasting tools, KPI dashboards, inventory analysis, and performance tracking spreadsheets.
Experience: 10+ years
Handled customer concerns, account management, and relationship-building to improve satisfaction and retention.
Experience: 10+ years
Managed key accounts, distributor relationships, contract negotiations, and customer retention programs.
Experience: 5 - 10 years
Identified and developed new business opportunities through prospecting, customer acquisition, distributor expansion, and account development.
Experience: 2 - 5 years
Maintained accurate business records, sales documentation, CRM updates, and operational data with strong attention to detail.
Experience: 2 - 5 years
Managed business correspondence, customer inquiries, distributor communication, and internal coordination via email.
Experience: 5 - 10 years
Coordinated sales initiatives, product launches, distributor programs, and cross-functional activities to meet objectives.
Experience: 5 - 10 years
Supported sales operations through reporting, account monitoring, forecasting, and coordination with customers and internal teams.
Experience: 5 - 10 years
Prepared and analyzed sales reports, forecasts, KPIs, and business performance data to support management decisions.
Experience: 1 - 2 years
Coordinated schedules, meetings, customer visits, and follow-up activities to ensure efficient time management.
Experience: 2 - 5 years
Supported business operations through documentation, reporting, meeting coordination, process tracking, and administrative coordination.
Experience: 2 - 5 years
Experienced using Google Docs, Sheets, Drive, Gmail, and Calendar for daily business operations and collaboration.
Experience: 5 - 10 years
Gathered market intelligence, competitor insights, and customer information to support business decisions.
Experience: 5 - 10 years
Supported daily business operations, monitored execution, ensured compliance, and coordinated field activities.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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