Rhea

Aspiring Medical Virtual Assistant with Healthcare Support Experience

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelor's degree

Last Active

July 11th, 2026 (3 days ago)

Member Since

June 20th, 2026

Profile Description

I am a graduate of Computer Engineering who pursued a career in healthcare customer service. In my current role, I assist healthcare providers with inquiries related to claims, eligibility, and patients' benefits.

My responsibilities include adhering to HIPAA guidelines, ensuring the accuracy of eligibility and benefits information, and providing guidance on resolving denied claims. Through this experience, I have developed strong problem-solving, and customer service skills.

I am comfortable working in a fast-paced environment, managing multiple tasks, and learning new systems and processes. I am currently seeking opportunities as a Medical Virtual Assistant or in other healthcare support roles where I can continue to grow professionally and make meaningful contributions. I am eager to learn, adaptable, detail-oriented, and committed to delivering high-quality service.

Top Skills

Experience: 6 months - 1 year

Provided real-time assistance through chat channels, addressing inquiries efficiently while maintaining service quality.

Experience: 6 months - 1 year

Handled inbound and outbound calls, assisting healthcare providers with claims, eligibility, and benefits-related concerns.

Experience: 6 months - 1 year

Handled protected health information (PHI) in accordance with HIPAA guidelines while maintaining confidentiality and data security.

Other Skills

Experience: 6 months - 1 year

My responsibilities include adhering to HIPAA guidelines, ensuring the accuracy of eligibility and benefits information, and providing guidance on resolving denied claims

Experience: 6 months - 1 year

Delivered excellent customer service through phone, chat, and email by addressing inquiries, resolving concerns, and ensuring a positive customer experience.

Experience: 6 months - 1 year

Verified patient eligibility and coverage information to ensure accurate benefit details and reduce claim-related issues.

Basic Information

Age
24
Gender
Female
Website
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Address
Aloguinsan, Cebu`
Tests Taken
None
Government ID
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