Jenieca

Medical Virtual Assistant | Prior Authorization & Insurance Verification Special

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.79/hour ($1,120.00/month)

Associates degree

Last Active

August 22nd, 2026 (7 days ago)

Member Since

June 8th, 2026

Profile Description

Hi, I'm Jenieca! ?

Behind every smooth-running practice is someone quietly making sure nothing falls through the cracks
the insurance gets verified, the authorization gets approved in time, the schedule holds together even on the busiest days. That someone is me.

For the past 5+ years, I've supported healthcare providers and busy back-offices with exactly that kind of care: insurance verification, prior authorizations, patient scheduling, and EMR/EHR documentation. I've handled 100+ daily patient and client inquiries, always with accuracy, warmth, and a genuine sense of responsibility for getting it right.

I don't just check boxes I care about the person on the other end of every call, every claim, every scheduled appointment. That's what earned me an Employee of the Month award, a Service Excellence Award, and a Performance Recognition — not just doing the work, but doing it with heart.

If you're a provider or clinic owner who's stretched thin by admin work, I'd love to be the reliable, detail-loving support that gives you back your time — so you can focus on the people who need you most: your patients. ?

? How I Can Support Your Practice

✅ Virtual Front Desk / Medical Receptionist Support
✅ Patient Scheduling & Calendar Management
✅ Insurance Verification (Payer Portals & Insurance Cards)
✅Verify insurance eligibility and process prior authorizations
✅ Maintain accurate patient records and EHR documentation (eClinicalWorks, Athena, Charm)
✅ Medical Billing Support & Statement Review
✅ Patient Intake & Warm, Professional Communication
✅ HIPAA-Compliant Handling of Every Detail
✅ General Admin Support (Email, Documentation, Multitasking)
✅Coordinate referrals to external providers to ensure continuity of care
✅ Answer and manage phone calls, messages, and correspondence promptly

Why Hire Me:

• Experienced with U.S. insurance systems and HIPAA-compliant workflows
• Excellent patient-centered communication (phone, email, portal)
• Highly organized, detail-oriented, and independent
• Comfortable in fast-paced, dynamic remote environments
• Home Office Setup: reliable internet connection, quiet workspace, backup power, high-performance laptop with sufficient specs for multitasking

? A Few Things I'm Proud Of

? 5+ Years of Healthcare Admin & Customer Support Experience
? 100% Accuracy Record in Insurance Verification
? Consistently Handled 80+ Daily Inquiries with Care
? Employee of the Month — Foundever (2023)
? Service Excellence Award — Alorica (2022)
? Performance Recognition — Optum Global Solutions (2025)
? Certified: Executive Virtual Assistant, QuickBooks Online Premium & Payroll, Social Media Management, Email Marketing & Copywriting

? A Little Note

I know how much trust it takes to hand off patient-facing or insurance-related work to someone new. I don't take that lightly. Whether it's a single prior authorization or your entire scheduling system, I show up with the same level of care, accuracy, and honesty every time.
If that sounds like the kind of support your practice needs — I'd love to connect. ?

Top Skills

Customer Support » Insurance » Prior Authorization

Experience: 1 - 2 years

Coordinated directly with insurance companies to obtain prior authorizations for medical procedures, medications, and diagnostic tests. Submitted authorization requests accurately and tracked approvals, denials, and pending cases from start to finish, ensuring patients received timely care without unnecessary delays.

Customer Support » Insurance » Insurance Verification

Experience: 2 - 5 years

Verified patient insurance coverage with 100% accuracy by cross-checking payer portals and scanned insurance cards. Experienced in confirming eligibility, benefits, and coverage details before appointments to prevent billing errors and delays. Documented all verification activities in internal and client systems, ensuring transparency and audit readiness.

Professional Services » Medical Services » Medical Virtual Assistant

Experience: 2 - 5 years

Experienced in supporting healthcare providers with insurance verification, prior authorizations, and patient scheduling using EMR/EHR systems. Skilled in coordinating with insurance companies to secure approvals for procedures, medications, and diagnostic tests, while maintaining accurate, audit-ready documentation. Verified patient insurance coverage with 100% accuracy across payer portals and insurance cards, and managed high-volume patient/client communication (80+ daily inquiries) with professionalism and care. Fully HIPAA-compliant and experienced with Microsoft 365, Google Workspace, and payer portal systems — reliable, detail-oriented support for busy practices.

Other Skills

Office and Administration » Data Entry

Experience: 2 - 5 years

skilled in accurate, high-volume data entry across insurance verification, EMR/EHR systems, and billing documentation. Known for precision and consistency, maintaining 100% accuracy in insurance verification tasks throughout my career.

Office and Administration » Administrative Support

Experience: 2 - 5 years

Administrative support has been the thread running through my whole career — documentation, scheduling, email management, data entry, you name it. I've supported healthcare, banking, and customer service teams, always with the same goal: keep things organized and running smoothly so the people I support can focus on what matters most.

Professional Services » Medical Services » Medical Billing

Experience: 6 months - 1 year

Processed and reviewed billing statements to ensure accuracy and compliance with company and insurance policies. Experienced in cross-referencing claims with insurance verification data to reduce billing discrepancies and support smoother reimbursement processes.

Professional Services » Medical Services » HIPAA Compliance

Experience: 2 - 5 years

Trained and experienced in handling patient information in full compliance with HIPAA regulations. Applied strict data privacy and security practices across insurance verification, documentation, and patient communication tasks throughout my healthcare admin roles.

Accounting » Quickbooks

Experience: 1 - 2 years

Certified in QuickBooks Online Premium & Payroll. Provided technical support for QuickBooks users, troubleshooting issues and navigating the system to resolve billing and account concerns skills transferable to medical billing support.

Customer Support » Technical Support

Experience: 1 - 2 years

Provided technical support for QuickBooks users, handling 80+ daily inquiries and resolving complex issues through structured troubleshooting and clear system navigation. Skilled in documenting technical concerns, drafting professional communications, and tracking issues through to full resolution strong problem-solving skills that transfer well into patient intake, scheduling, and healthcare admin systems.

Office and Administration » Email Management

Experience: 1 - 2 years

Experienced in managing high-volume email communication across healthcare, banking, and customer support roles — responding to inquiries, drafting professional correspondence, and tracking action items through to completion. Skilled at keeping inboxes organized and response times fast, without sacrificing accuracy or professionalism.

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bacoor, Cavite

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

see more real results

BENCHMARKS

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