Arnold

IT Support Engineer / System Administrator

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.54/hour ($1,454.56/month)

Bachelor's degree

Last Active

June 24th, 2026 (14 days ago)

Member Since

May 22nd, 2026

Profile Description

As an IT Support / Systems professional for atleast 16 years, I provided first-line technical support to users by troubleshooting hardware, software, network, and account-related issues.

Logging and tracked tickets, resolved incidents remotely or onsite, escalated complex problems when needed, and ensured timely resolution and proper documentation while maintaining excellent customer service.

I also administer with user account management, system access, and basic to advance related concerns, maintenance and infrastructure build out, and coordinating with vendors for hardware and software warranty.

I have several projects involving multiple clients like infrastructure build and services for localAD and azure, firewall management using fortinet, access point and wifi.controller via UniFi.

I was able to build ViCidial Calling system without prior training and make it through planning, change management, build out. As a result, it turns out to be the default calling system and call automation & IVR from my previous role.

Overall - my experience, skills, and acquired knowledge in IT Support field make me a good asset.

Top Skills

Experience: 10+ years

Experience: 10+ years

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Experience: 1 - 2 years

Basic Information

Age
39
Gender
Male
Website
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Address
Pasig
Tests Taken
None
Government ID
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