Kristine

CSR - E-commerce & Healthcare / Healthcare Receptionist

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelor's degree

Last Active

August 20th, 2026 (8 days ago)

Member Since

May 20th, 2026

Profile Description

Customer service professional with strong experience in e-commerce and healthcare support. Proficient in Zendesk, Gorgias, Help Scout, Salesforce, Shopify, ShipStation, and Flexport for managing customer inquiries, orders, shipping, and escalations. Skilled in Microsoft Office Suite (Word, Excel, and PowerPoint), data gathering and analysis, and technical report writing.

Recognized for strong communication, problem-solving, organization, and the ability to deliver exceptional customer experiences in fast-paced remote environments.

Top Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

I have over three years of experience using Zendesk to manage high-volume customer support. I handled 100–120 tickets per shift, resolving order inquiries, shipping issues, refunds, exchanges, cancellations, and escalations while consistently meeting SLA, QA, and customer satisfaction goals.

E-Commerce » Shopify

Experience: 2 - 5 years

I have over three years of experience using Shopify to manage customer orders, update order details, process refunds and cancellations, verify shipping information, and track deliveries while providing accurate and timely customer support.

Customer Support » Customer Service » Gorgias

Experience: 1 - 2 years

I have over three years of experience using Gorgias to manage high-volume customer support, handling order inquiries, shipping issues, refunds, exchanges, cancellations, and escalations while delivering timely and personalized responses.

E-Commerce » Shipstation

Experience: 1 - 2 years

I have experience using ShipStation to track shipments, monitor delivery status, verify shipping details, and help resolve shipping-related issues by coordinating with carriers and updating customers on their orders.

Other Skills

Research » Data Gathering

Experience: 2 - 5 years

I have experience gathering, verifying, and organizing data to ensure accuracy and completeness. This includes reviewing customer and patient information, updating records, and maintaining organized documentation for efficient operations.

Office and Administration » Task Prioritization

Experience: 2 - 5 years

I prioritize tasks based on urgency, SLA requirements, and customer impact. I stay organized by managing my workload efficiently, ensuring high-priority issues are addressed first while maintaining accuracy and timely follow-ups.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bacolod City, Negros Occidental

Tests Taken: DISC
Dominance: Fact and Analysis Based. Precise and Accurat
Influence:
Steadiness:
Compliance: Date: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0272
Total Execution Time	0.0285

GET DATA

No GET data exists

MEMORY USAGE

1,594,728 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/5018409

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0144 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5018409' LIMIT 1
0.0014	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '5018409'
0.0009	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '5018409'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5018409' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '5018409' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '5018409' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0002	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0005	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 5018409 LIMIT 1`
0.0005	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 5018409 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '5018409' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-08-28',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0010	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '5018409'
0.0031	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0011	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '5018409' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '5018409'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/5018409
csrf-token	e70ae6cd41a0aa014f5f16bbaec4b9ce

CONFIG VARIABLES (Show)

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log_threshold	2
enable_profiler
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uri_protocol	PATH_INFO
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csrf_exclude_uris	Array ( )
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.72
HTTP_DNT