Experienced Customer Service Representative with a background in financial, healthcare, and ride-sharing accounts, plus hands-on training as a Quality Analyst Apprentice. Skilled in communication, problem-solving, compliance, and service quality improvement. Adaptable across industries and committed to delivering excellent customer experiences.
Experience: Less than 6 months
Experience: 2 - 5 years
taking calls and answering chat at the same time.
Experience: 2 - 5 years
providing benefits information reviewing and adjusting claims
Experience: 5 - 10 years
Experience: 2 - 5 years
handled available and due balance inquiry, billing, SOA and adjustment.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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