I am a highly analytical Global Forecasting Analyst with 5+ years of experience in data management and operational analysis. My expertise lies in turning complex datasets into actionable business insights.
Technical Skills:
Data Visualization: Expert in Power BI and Looker Studio.
Database & Analysis: Proficient in SQL and advanced Excel/Google Sheets.
Forecasting: Specialized in demand forecasting and trend analysis.
WFM & CRM: Solid experience in workforce management and CRM administration.
I am a detail-oriented professional from the BPO industry, used to fast-paced environments and meeting critical deadlines. I can help your business optimize operations through accurate reporting and strategic data insights.
Experience: 2 - 5 years
I have 5 years of total experience in the BPO industry, with the last 4 years dedicated specifically to Workforce Management (WFM) and Data Analysis. I am an expert in using SQL for data extraction and Power BI/Looker Studio for visual reporting. My core expertise includes global forecasting, capacity planning, and converting complex operational data into actionable insights to improve service levels and efficiency.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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