Hi! I'm a Customer Support Specialist with over 2 years of experience providing chat,
I have experience using Salesforce CRM for case management and maintaining accurate customer records, and Talk-desk for handling inbound customer calls. I'm also familiar with Zendesk for creating and updating support tickets, as well as Click-Up, Trello, Google Workspace, Slack, Microsoft Office, ChatGPT, and Viber to support collaboration and maintain organized workflows.
I'm detail-oriented, adaptable, and committed to providing timely, accurate, and empathetic support that enhances customer satisfaction and contributes to business success. I'm available for full-time remote work and can work during US business hours.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
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