Ruvic

FSM Operation specialist | JobNimbus & CTM operator

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $2.43/hour ($480.00/month)

Bachelors degree

Last Active

September 19th, 2026 (3 days ago)

Member Since

March 13th, 2026

Profile Description

"I am a results-driven Home Services Dispatch Specialist with extensive experience managing high-volume inbound calls and complex technician scheduling. My expertise lies in using CallTrackingMetrics (CTM) to capture leads and JobNimbus to coordinate field operations for garage door repairs and emergency restoration (mold/water damage).

I am highly familiar with US geography and time zones, specifically serving clients in California, Illinois, and Massachusetts. I specialize in maintaining 100% service request fulfillment while ensuring accurate payment processing and record-keeping.

If you are looking for a remote professional who already knows your software stack and industry terminology, I am ready to hit the ground running."

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: Less than 6 months

New Skill Card: Administrative - Operations SupportExperience: Less than 6 months Technical Home Services Operations Specialist proficient in managing the full lifecycle of a service request. I am an expert in JobNimbus CRM for technician scheduling and CallTrackingMetrics (CTM) for lead capture. I specialize in coordinating real-time communication between homeowners and field crews via WhatsApp, ensuring 100% service fulfillment for garage door and restoration projects.

Customer Support » Customer Service

Experience: Less than 6 months

Refined Skill Card: Marketing - Inbound SalesExperience: Less than 6 months I excel at converting inbound inquiries into scheduled service appointments for high-ticket home repairs. By utilizing CallTrackingMetrics (CTM), I ensure no lead is missed and every caller in CA, IL, and MA receives immediate assistance. I am skilled at qualifying leads for emergency restoration and garage door services, effectively overcoming scheduling objections to secure jobs for the field team.

Other Skills

Marketing » Appointment Setting

Experience: Less than 6 months

I specialize in high-urgency scheduling for the home services industry. My priority is ensuring customers receive a fast, professional response while optimizing the technician's calendar for maximum efficiency. I am highly proficient at navigating scheduling workflows to get jobs booked 'as soon as possible' without sacrificing accuracy or customer satisfaction.

Office and Administration » English Proficiency

Experience: Less than 6 months

I am a highly reliable communicator who focuses on clarity and customer satisfaction. While I keep my English conversational and easy to understand, I am an expert at using digital tools and CRMs like JobNimbus to ensure all technical details are recorded perfectly. My strength lies in my ability to handle scheduling logic and provide a friendly, helpful experience for every caller.

Basic Information

Age: 23

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“Some...have been around for about 2 years with us now!”

Spencer Carlson

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0271
Total Execution Time	0.0286

GET DATA

No GET data exists

MEMORY USAGE

1,575,192 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4836243

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0159 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4836243' LIMIT 1
0.0024	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4836243'
0.0009	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4836243'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4836243' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '4836243' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4836243' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 4836243 LIMIT 1`
0.0004	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 4836243 LIMIT 1`
0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4836243' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-09-22',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0011	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4836243'
0.0032	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0010	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4836243' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4836243'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/4836243
csrf-token	0940ab7c5c5ed6ee8372f678eeaf1b50

CONFIG VARIABLES (Show)

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log_threshold	2
enable_profiler
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uri_protocol	PATH_INFO
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language	english
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log_file_permissions	420
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csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
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csrf_regenerate	1
csrf_exclude_uris	Array ( )
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
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SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.6
HTTP_DNT