I am a Customer Support & Sales Specialist with over 10 years of experience supporting U.S. and global clients in SaaS, eCommerce, BPO, financial services, and telecom. Skilled in inbound/outbound call management, collections, negotiation, and upselling, I consistently deliver results while maintaining professionalism and empathy. I am proficient in CRM/ATS tools such as Salesforce, Bullhorn, and JIRA, and excel at troubleshooting, documentation, and process improvement. With a goal?oriented mindset and strong communication skills, I am ready to contribute to remote teams and help businesses achieve customer satisfaction and revenue growth.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 5 - 10 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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