Richan

Information Technology Specialist

40 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.66/hour ($1,090.91/month)

Bachelors degree

Last Active

July 3rd, 2026 (5 days ago)

Member Since

January 6th, 2026

Profile Description

I am a senior-level IT Endpoint and Desktop Support professional with strong experience delivering Tier 2–4 enterprise support in fast-paced, regulated environments. I am known as a reliable, detail-oriented, and security-conscious IT professional who ensures systems are stable, compliant, and aligned with business needs

Top Skills

Experience: 5 - 10 years

Tier 2–4 enterprise desktop and endpoint support Installation, configuration, and troubleshooting of desktops, laptops, printers, and peripherals User account and access management (Active Directory, local accounts) Incident, service request, and escalation handling End-user training and technical documentatio

Experience: 5 - 10 years

IT asset and inventory management Operational reporting and documentation Cross-team collaboration with regional and corporate IT team

Other Skills

Experience: 2 - 5 years

Windows Server administration Linux server administration Vicidial and Asterisk system support PBX, VoIP, hardphones, and softphones (Eyebeam, X-Lite) Call center system monitoring and reporting

Experience: 5 - 10 years

LAN/WAN setup and troubleshooting Firewall and VPN support ISP monitoring and escalation Structured cabling, patch panels, and network hardware installation

Experience: 2 - 5 years

Administer Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, and Entra ID (Azure AD) Manage user accounts, licenses, roles, groups, and access policies Configure and enforce security, compliance, and conditional access policies Monitor service health, usage, and performance Support email security, retention policies, and data loss prevention (DLP)

Experience: 5 - 10 years

Endpoint security administration: encryption, antivirus, patching, and backups Compliance with SOX, HIPAA, PCI, FDA, and ISO 27001 Change management and audit documentation Security policy enforcement and risk mitigation

Basic Information

Age
45
Gender
Male
Website
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Address
Tests Taken
None
Government ID
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