I am a highly experienced Systems Engineer with 18 years of hands-on expertise in Microsoft Azure, Microsoft 365, Windows Server, and enterprise IT operations. I specialize in designing, securing, and supporting hybrid and cloud environments, including identity and access management, networking, endpoint management, and security operations.
I have a proven track record of delivering reliable solutions under pressure, leading system implementations, resolving critical incidents, and improving operational efficiency through automation and best practices. My background spans Azure networking, Entra ID, Intune, Defender, virtualization, backup and disaster recovery, and enterprise SaaS integrations.
Known for my problem-solving mindset, clear communication, and customer-focused approach, I consistently bridge technical expertise with business needs, making me a dependable and valuable addition to any IT team.
Experience: 10+ years
I am highly proficient in Microsoft Office 365, with extensive experience administering Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business. My expertise includes user and license management, mail flow, spam and phishing protection, retention policies, eDiscovery, and integration with Entra ID Conditional Access and Intune. I regularly troubleshoot complex email, Teams, and collaboration issues while maintaining security, availability, and compliance in large-scale environments.
Experience: 10+ years
I have strong hands-on expertise in Microsoft Azure, managing secure hybrid and cloud environments. My experience includes Azure networking, Entra ID, Conditional Access, Intune, and Defender. I focus on reliability, security, and automation, ensuring Azure solutions are scalable, compliant, and aligned with business requirements.
Experience: 10+ years
I am highly proficient in VMware technologies, including vSphere, ESXi, and vCenter. My experience covers virtual machine lifecycle management, storage and network configuration, resource optimization, snapshot and backup coordination, high availability (HA), and disaster recovery planning. I regularly troubleshoot performance, capacity, and host-level issues while maintaining uptime and operational stability in production environments.
Experience: 5 - 10 years
I am highly proficient in identity security using Microsoft Entra ID (Azure Active Directory). My expertise includes Conditional Access design, MFA enforcement, Identity Protection (risk-based sign-ins, user risk remediation), Privileged Identity Management (PIM), access reviews, RBAC, and secure SSO for enterprise applications. I implement zero-trust principles, secure admin roles, monitor sign-in logs, and remediate identity-related threats while balancing security and user experience.
Experience: 5 - 10 years
I am highly proficient in Microsoft Defender for Cloud, with deep experience in security posture management (CSPM), workload protection (CWP), and regulatory compliance monitoring. I analyze and remediate security recommendations, manage Defender plans, handle security alerts and incidents, and align controls with frameworks such as CIS, NIST, and FedRAMP. I also integrate Defender for Cloud with Microsoft Defender for Endpoint, Entra ID, and Azure Policy to enforce continuous security and reduce risk across cloud and hybrid workloads.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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