Jamaica

Executive Assistant | Shopify Operations | Customer Support | Operations Coordin

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Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Associates degree

Last Active

July 25th, 2026 (3 days ago)

Member Since

December 21st, 2025

Profile Description

I'm an Executive & Operations Virtual Assistant with 5+ years of experience supporting CEOs, managing Shopify operations, leading customer support, and improving business processes. I help businesses stay organized, streamline workflows, coordinate teams, and deliver excellent customer experiences. My background includes executive support, e-commerce operations, recruitment coordination, customer service, and mobile & web application QA testing. I'm known for taking ownership, communicating proactively, and helping businesses run efficiently.

What I can help you as a business:
Executive Support
Shopify & E-commerce
Customer Success
QA Testing
Operations

Tools I'm proficient at:
ClickUp, Slack, ActiveCampaign & Mailchimp, ManyChat, SendGrid, Freshdesk, Figma, Canva, WordPress, Shopify, WhatsApp, WeChat, Microsoft Teams, Google Meet, Zoom, Canva, Smartist, Microsoft Office (Word, Excel, Outlook, OneDrive, PowerPoint), Google Workspace (Google Sheets, Google Docs, Google Forms, Google Drive)

Why work with me:
Managed 100+ customer accounts
Led a team of 5+ support staff
Maintained high customer satisfaction
Reduced response times by improving workflows
Created SOPs that streamlined onboarding
Coordinated hiring and interviews for remote teams

My availability:
I'm available for full-time or part-time remote work with overlap across AU, UK and EU business hours.

Let's work together.
You'll find that I'm someone who takes ownership, communicates clearly, and makes sure things get done the right way — without you having to worry. Let's chat soon.

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Basic Information

Age
35
Gender
Female
Website
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Address
Pasacao, Camarines Sur
Tests Taken
IQ
Score:  79
DISC
Dominance: 27%
Influence: 18%
Steadiness: 20%
Compliance: 35%
English
C1(Advanced)
Government ID
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“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

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