Hi there, I’m Marijoy, a collections specialist and Virtual Assistant who helps businesses turn overdue invoices into collected revenue. With hands-on experience in aged receivables management, I know how to follow up firmly and professionally, resolve disputes, and keep client relationships intact while getting accounts paid.
Collections Expertise
Aged Receivables Management: Tracking, prioritizing, and working past-due accounts across all aging buckets (30/60/90+ days) to reduce outstanding balances
Payment Follow-Up & Negotiation: Contacting clients by phone and
Billing Resolution & Revenue Recovery: Finding invoice errors, resolving disputes, and recovering revenue that might otherwise be written off
Cash Flow Protection: Keeping accounts current so your business stays financially healthy
Supporting Strengths
Quality Assurance & Staff Evaluation: Auditing collection calls and team performance to improve results and compliance
Operational Efficiency: Building workflows and follow-up systems that reduce delays and errors
Client Complaint Management: Turning difficult conversations into resolutions
Remote Team Leadership: Leading and collaborating with distributed teams
Let’s Work Together
If your business is dealing with late payments or a growing receivables backlog, I’d love to help. I work independently, take initiative, and stay focused on one goal: getting you paid.
I’d also love to learn more about your company and where I can add the most value. Thank you for reading, and I look forward to connecting!
Experience: 5 - 10 years
Reconciliation ,Collections of current and past due accounts.
Experience: 10+ years
Developed digital filing via Google Drive and Company Shared Drive
Experience: 10+ years
Knowledgeable of end to end process of collection
Experience: 5 - 10 years
Provided timely support via email, chat addressing inquiries, resolving issues, and maintaining strong client relationships in a virtual environment.
Experience: 10+ years
Scheduled appointments, and managed recurring meetings to optimize daily workflows.
Experience: 10+ years
Utilized using different social media platforms to identify and compile qualified leads, supporting business development efforts virtually
Experience: 5 - 10 years
Set up virtual meetings on platforms such as Zoom, Google Meet, and Microsoft Teams, managing invitations, confirmations, and follow-ups to ensure smooth coordination.
Experience: 10+ years
Monitored and organized busy inboxes, prioritized urgent messages, flagged spam and emails for archive and created professional email responses to streamline communication flow.
Experience: 10+ years
Created, formatted, and proofread business documents, presentations, and reports using Microsoft Office and Google Workspace tools.
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