Jean

IT Service Desk Analyst / Executive Assistant w/ E-Commerce

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($960.00/month)

Associates degree

Last Active

May 2nd, 2026 (7 days ago)

Member Since

September 19th, 2025

Profile Description

Former IT Service Desk Analyst turned Virtual Assistant with 7+ years of experience across technical support, account management, e-commerce operations, and client onboarding. Skilled in Amazon account management, escalation handling, lead generation, and process improvement. Adept at managing high-volume inquiries, resolving complex customer and technical issues, and supporting day-to-day business operations for e-commerce and tech-driven teams. Proficient in CRM platforms, Google Workspace, Microsoft Office, project management tools, and social media management. Highly organized, detail-oriented, and committed to delivering efficient, data-driven administrative and operational support.

Top Skills

Customer Support » IT

Experience: 5 - 10 years

Audio Editing » Music Production

Experience: 2 - 5 years

Professional Services » Forex Trading » Technical Analysis

Experience: 5 - 10 years

Skilled in evaluating system performance, identifying technical issues, and analyzing data to diagnose root causes and recommend effective solutions. Experienced in conducting system checks, monitoring server activity, and using troubleshooting frameworks to ensure smooth operations and prevent recurring problems.

Other Skills

Professional Services » Management Services » E-Commerce Management

Experience: 1 - 2 years

Experienced in overseeing seller accounts, monitoring store performance, and resolving operational issues to maintain account health and compliance. Adept at analyzing metrics, optimizing workflows, and supporting customers to ensure smooth operations and improved sales outcomes.

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Executive Assistance

Experience: 1 - 2 years

Skilled in supporting executives with calendar and email management, task prioritization, project coordination, and communication, ensuring organized and efficient day-to-day operations.

Basic Information

Age: 27

Gender: Male

Website: Sign Up with Pro Account to View

Address: Norzagaray, Bulacan

Tests Taken: IQ
Score: 129: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

SEE MORE REAL RESULTS

“He's been absolutely superb!”

- Ed Currer

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0308
Total Execution Time	0.0322

GET DATA

No GET data exists

MEMORY USAGE

1,585,264 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4492070

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0193 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4492070' LIMIT 1
0.0030	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4492070'
0.0019	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4492070'
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4492070' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '4492070' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4492070' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0003	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0004	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0004	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 4492070 LIMIT 1`
0.0005	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 4492070 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4492070' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0004	`SELECT *, DATEDIFF('2026-05-09',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0004	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4492070'
0.0027	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0021	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4492070' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4492070'
0.0004	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0004	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1778303510
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/4492070
csrf-token	ed646f095e6e2026593642b67e67fb12

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log_threshold	2
enable_profiler
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uri_protocol	PATH_INFO
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language	english
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enable_query_strings
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csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
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csrf_regenerate	1
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.132
HTTP_DNT