A dedicated and highly versatile IT Specialist with strong experience in healthcare and enterprise IT environments. Skilled in managing and supporting PACS/RIS systems, performing MS SQL database tasks, and handling server deployment, preventive maintenance, and infrastructure optimization. Demonstrates expertise in field operations, delivering on-site technical solutions to multiple hospital locations while ensuring smooth system performance and minimal downtime.
With a solid background in network administration, POS systems, firewall management (Sophos), and desktop/endpoint support, I bring a well-rounded technical foundation that enhances operational efficiency. Known for fast problem -solving, strong analytical ability, and a proactive approach to IT service management driving reliable, secure, and streamlined systems across organizations.
Experience: 2 - 5 years
Over 4 years of hands-on experience managing and supporting PACS systems for hospitals, ensuring seamless medical image access and workflow efficiency.
Experience: 5 - 10 years
Experienced in managing IT inventory, procurement, and resource allocation to support organizational needs.
Experience: 5 - 10 years
More than 6 years of providing technical assistance, troubleshooting hardware/software issues, and ensuring smooth IT operations.
Experience: 2 - 5 years
Knowledgeable in managing firewalls
Experience: 2 - 5 years
Efficient in prioritizing and resolving issues via ticketing platforms, ensuring minimal disruption to users and clients.
Experience: 2 - 5 years
securing networks to protect sensitive company data.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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