Detail-oriented and proactive Network Operations Center (NOC) Engineer with hands-on experience in monitoring, troubleshooting, and maintaining IT infrastructure to ensure optimal system performance and uptime. Skilled in i
Strong background in providing Tier I/II support, collaborating with cross-functional teams, and adhering to SLA-driven service delivery. Proficient in escalation management, ticketing systems (Zendesk, Jirak), and clear documentation of technical i
Recognized for a proactive approach to minimizing downtime, excellent communication with stakeholders, and commitment to continuous learning. Holds certifications in Cisco Networking and Fortinet NSE, with a passion for advancing expertise in network security, cloud services, and IT operations.
Experience: 1 - 2 years
Experience: 1 - 2 years
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